Property Manager

Overview

B5 - Vancouver, BC

Property Manager
B5 - Vancouver, BC

Who We Are: BGO is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BGO serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial, multi-residential, retail and hospitality property across the globe. BGO has offices in 28 cities across twelve countries with deep, local knowledge, experience, and extensive networks in the regions where we invest in and manage real estate assets on behalf of our clients in primary, secondary and co-investment markets.

BGO is a part of SLC Management, which is the institutional alternatives and traditional asset management business of Sun Life.

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BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.

The Property Manager is responsible for the end-to-end management of an industrial portfolio totaling approximately 1.1 million sq. ft.. This role balances operational excellence, financial discipline, tenant experience, and people leadership.

• Oversee day-to-day operations of assigned industrial properties
• Ensure efficient building operations, maintenance, and repairs in compliance with life safety standards and government regulations
• Conduct regular property inspections to maintain high standards of appearance and performance
• Tender, select, and manage service contracts in line with authorization and commitment control policies

• Partner with the General Manager and client to prepare annual budgets and reforecasts
• Manage revenues and expenses within approved budgets
• Analyze monthly financial statements and prepare management reports
• Ensure accurate tenant billings, recoveries, and year-end adjustments in accordance with lease terms
• Oversee accounts receivable to maintain acceptable collection levels

• Work collaboratively with Leasing Representatives to support leasing targets
• Maintain strong tenant relationships through direct engagement and proactive service
• Develop and execute tenant retention strategies
• Lead bi-annual tenant surveys, including follow-up and issue resolution

• Oversee tendering and execution of capital and leasehold improvement projects
• Administer leases to ensure compliance with all contractual requirements

• Lead, coach, and performance-manage on-site staff
• Provide clear direction, mentorship, and development aligned to organizational objectives

• Champion Bentall Green Oak ’s environmental and social responsibility commitments
• Set and track targets for energy efficiency, emissions, water usage, and waste reduction
• Review utility consumption trends with operations teams
• Stay current on industry best practices through events and professional participation
• Initiate and participate in community, charitable, and volunteer initiatives involving tenants and staff

• Minimum 5 years’ experience managing commercial and/or industrial portfolios
• Post-secondary education in business or real estate preferred
• BC Real Estate Property Management License
• RPA or CPM designation considered an asset
• Strong financial acumen required
• Valid driver’s license

• Clear, professional communicator (written and verbal)
• Proven ability to build effective relationships with clients, tenants, contractors, and senior leaders
• Confident people leader who can motivate, coach, and manage performance
• Self-directed, adaptable, and client-focused

• Highly organized with the ability to manage competing priorities and tight deadlines
• Detail-oriented with strong follow-through
• Sound decision-maker who uses data, judgment, and a strategic lens
• Comfortable…