Senior Manager, Learning & Development

Reporting into the Director, Talent Acquisition & Development, the Senior Manager, Learning and Development will lead the design and implementation of comprehensive learning programs that enhance individual performance, accelerate high-potential growth, and improve organizational outcomes. This role will oversee the integration of various learning modalities, including face-to-face, blended, and eLearning, to create scalable and high-quality learning experiences across the global workforce.

Additionally, the Senior Manager will drive leadership development and succession planning efforts, collaborating with senior leadership to align learning initiatives with strategic goals and ensure a robust pipeline of future leaders, fostering a culture of continuous development.

The Senior Manager will provide exceptional leadership to key stakeholders and foster a culture of innovation, service excellence, and collaboration. Working with broad direction, they will partner with managers, senior leaders, and the wider People & Culture (P&C) team to deliver consistent, high-quality outcomes in support of the organization’s strategy and P&C strategic goals.

• Develop and implement a corporate-wide learning and development strategy to build the skills, knowledge, capabilities, and behaviors required to meet strategic objectives and satisfy regulatory training requirements.
• Collaborate with business unit-specific training teams to identify and address unique training needs, ensuring tailored learning solutions that drive performance and meet strategic objectives.
• Design and conduct Learning and Development programs for Senior Leadership as required, focusing on leadership skills, strategic thinking, and succession planning to build a robust pipeline of future leaders.
• Create and maintain orientation and onboarding programs that acclimatize new talent to the organization and reduce the time required to perform at an effective level.
• Perform training needs analysis to define the scope and parameters of learning requirements that align with strategic goals.
• Utilize and design learning and development programs on existing and new HR programs (e.g., Values, Competency Model).
• Responsible for programs related to mentoring, coaching, and developing individuals, fostering an environment conducive to learning, sharing new ideas, and increasing knowledge company-wide.
• Work towards initiatives to build and sustain a learning environment that supports the development and retention of top talent and enhances team member performance at all levels of the organization.
• Support the succession planning strategy company-wide, through conducting talent assessments, talent mapping, gap analysis, and creating learning and succession pathways for key talent.
• Identify, develop, and manage relationships with key outside vendors, educational institutions, professional networks, and other strategic service providers to support program design, development, and/or delivery as appropriate.
• Plan, organize, and implement corporate-wide training programs utilizing eLearning, webinars, and classroom styles to achieve desired business outcomes. Ensure consistency in the delivery and application of training standards across the business.
• Establish and maintain governance frameworks for Learning and Development programs to ensure consistency, quality, and compliance with organizational standards and regulatory requirements. This includes setting policies, monitoring program effectiveness, and implementing continuous improvement processes.
• Track training records and maintain dashboard reports and training metrics to evaluate the effectiveness of training.
• Evaluate the effectiveness of the quality of training through formal and informal methods, collect and report on data gathered to inform program development and strengthen training.
• Stay current on learning and development trends and provide recommendations for ongoing improvements, including the integration of AI-driven learning tools and platforms.

• Meet with business leaders to understand and assess operational learning needs and make recommendations for technical training programs.
• Oversee the design, development, and delivery of innovative and diverse training and learning and development programs that foster individual and organizational effectiveness (high performance) and a culture of engagement.
• Facilitate the evolution of Armstrong Collective’s training programs.
• Collaborate with business technical training teams across the organization to ensure alignment with organizational goals and industry standards.
• Champion the development of processes, systems, and tools that add value to learning and development programs.
• Work with the L&D team to develop tools to measure progress, evaluate the effectiveness of training, and the impact on business results.
• Support business units through periods of change.

• Ensure all…