Senior Facilities Coordinator

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The Opportunity (1-Year Contract Role):
We’re seeking a strategic and experienced Senior Facilities Coordinator to oversee regional facilities operations and lead a team of coordinators. This is a 1-year contract-based position that combines leadership, operational oversight, and continuous improvement to ensure high standards in service delivery, safety, and workplace functionality.

The ideal candidate brings strong people management skills, a proactive mindset, and a proven track record of driving efficiency and quality in facilities management within a large organization.

Why choose WSP?

• We value and are committed to upholding a culture of inclusion and belonging
• Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.
• A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
• Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.
• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work.

What you can expect to do here:

• Oversee, coach, and provide support to Facilities Coordinators
• Conduct performance reviews, on the job coaching, onboarding/ offboarding of team members.
• Applies a continuous improvement focus with a national mindset.
• Enables a quality-of-service delivery focus.
• Creates team capacity to develop and recommend processes that improve team efficiency.
• Provides input to departmental leaders for policies/procedures, policy proposals, and strategies to improve operational efficiencies.
• Makes independent decisions related to resources, approach, and tactical operations.
• Assists the successful delivery of FM Service Request platform.
• Work closely and as back up to Senior Facilities Administrator to support facilities management
• Work closely and as back up to Senior Regional Facilities Manager and Regional Project Implementation Manager managing the CRE + FM portfolio for the region.
• Help design and implement office policies and procedures for proactive and scheduled maintenance of all areas and equipment.
• Attend joint health and safety committee meetings to assist in identifying, initiating, and coordinating corrective actions required to maintain office HSE.
• Oversee team to carry out inspection on building conditions, equipment and make recommendations for repairs and improvements daily:
• Manage and distribute ad-hoc requests for assistance from the business and other team members.
• Liaison with the building owner to communicate day to day issues that arise, e.g., elevators down, fire drill etc.
• Oversee, manage, and delegate security access system and office asset such as: workstations, offices, staff lockers, parking of company and employee vehicles.
• Assist the Senior Regional Facilities Manager in monitoring and managing costs to meet budget alongside Senior Facilities Administrator
• Liaison with building management and after-hours access and building issues
• Team leader during emergency situations and business impacting events that require BCP plan to be adhered to.
• Assist with corrective measures resulting from audits / assessments to ensure compliance with HSE obligations and policies:
• Work with the facilities team to maintain a tidy, safe, and functional working environment.
• Assist Senior Regional Facilities Manager in supporting Office leaders in your region.

What you’ll bring to WSP:

• Completion of a post-secondary Diploma related to field is desirable or certifications;
• Min 8 years’ experience in similar role.
• Intermediate to advanced knowledge of MS Word, Excel and Outlook.
• Experience with document formatting & production.
• Experience working with a large organization desirable.
• Excellent customer service skills.
• Ability to manage people effectively.
• Strong communication and relationship-building…