HRBP Director, Product Management

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next HRBP Director, Product Management

About the job

Step into a role where HR strategy meets product innovation. As  HRBP Director , you’ll partner directly with the senior leaders shaping Twilio’s Product Management organization. This is a hands‑on, high‑impact IC role designed for someone who loves being at the heart of product innovation, thrives in fast‑moving environments, and gets energized by using modern HR tools to accelerate business success.

Responsibilities

You’ll shape the future of Twilio’s Product Management org by crafting and delivering bold, modern talent strategies that elevate capabilities, evolve how teams collaborate, and strengthen organizations built to create world‑class CPaaS products.

This role enables you to bring energy, clarity, and momentum to every challenge by:

Partnering with executive clients to create durable, proactive talent strategies

Designing and deploying high‑impact org & talent programs

Spotting opportunities through smart, consultative, data‑driven discovery

Supercharging your impact with AI tools to move faster, work smarter, and create space for deeper strategic work

As a trusted advisor you’ll:

Maintain a strong say:do ratio and uphold confidentiality

Activate effective executive coaching skills

Lead by example—living and modeling Twilio’s values

Qualifications

Required:

14+ years of HRBP experience

Deep knowledge of engineering orgs, including operating models, methodologies, roles, and trends

Proven ability to deliver scalable, high-ROI, business‑first people programs

Exceptional communication, coaching, and relationship‑building skills

Energized by learning, solving complex problems, and driving results

Experience partnering with internal OE consultants and/or HCM strategy firms

Background working within HRBP teams that build and drive functional talent strategies

Location

This role will be remote and based in British Columbia, Ontario, or Alberta Canada

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in‑person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

Based in British Columbia. : $142,800-$178,500

The successful candidate’s starting salary will be determined based on permissible, non‑discriminatory factors such as skills, experience, and geographic location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer.  We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age,…