Chief Engineer

Join to apply for the Chief Engineer role at Rosewood Hotel Georgia

Rosewood Hotel Georgia combines the grandeur of the Roaring Twenties with contemporary design in the heart of Vancouver. First opened in 1927, the legendary award‑winning hotel has been meticulously restored to its place as one of the most prominent hotels worldwide. Providing a flawless combination of legacy with luxury, Rosewood Hotel Georgia features 156 guestrooms and suites, award‑winning dining, and Sense, a Rosewood Spa – the only 2 Key Michelin‑rated hotel in Vancouver Canada, and the only city hotel.

For generations, guests have indulged in Hotel Georgia’s charming ambience, remarkable service and landmark location.

Responsible for all aspects of the Engineering department to include the proper operation, maintenance and repair of all heating, ventilation, refrigeration and mechanical equipment. Develop, coordinate and monitor a maintenance program to ensure the safety and comfort of all staff and guests. Supervise, train and manage Engineering staff.

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Ensure correct maintenance and use of equipment; use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Develop and implement a preventive maintenance program of all‑building equipment and guestrooms, including training of the Engineering staff on the management of such a program.
• Maintain inventory of all parts and supplies.
• Purchase all parts, supplies, tools and equipment related to Engineering, through direct contact with sales representatives.
• Ensure the proper operation, maintenance and repair of all: heaters, pumps, valves and lines used in the distribution of steam and heated or processed water; refrigerant compressors, condensers, evaporators, traps, transfer pumps, expansion valves, stop valves and all refrigerant lines and devices used to control temperatures; air compressors along distribution lines and all valves and devices for air control; natural and manufactured gas and distribution lines, including all valves and control devices;
  
  water filters, softeners, piping and pumps used in conjunction with water distribution, including all sinks and toilet bowls, as well as supply lines and water lines; all types of motors or engines used to power pumps, compressors and fans; all types of locks, keys and locksmith related duties; all electrical work and repairs; and coordinate the maintenance, repair and installation of carpentry work and related duties.
• Develop, recommend and direct the operation, policies, procedures, plans and programs of the Engineering department.
• Conduct formal training program on the required job functions with criteria expected and department orientation with new hires. Conduct ongoing training with existing staff.
• Administer legally required employment practices such as performance and aptitude reviews.
• Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust work goals and schedules throughout the week to meet business demands. Coordinate breaks for staff.
• Inspect grooming and attire of staff; rectify any deficiencies.
• Assign duties and work responsibilities to staff members.
• Authorize requests for vacation/sick leave, holidays for staff members, leaves of absence, schedule changes, overtime, salary increases/reductions, purchase requests and expenditures.
• Monitor staff performance in all phases of job functions ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel.
• Analyze accounting records and data for operating costs and data.
• Approve bills and invoices, statements, checks, budget data, employee transfers/promotions, training. Compare and…