Commercial Insurance Manager

This range is provided by Axis Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

CA $95,000.00/yr - CA$/yr

Axis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference – to your clients, to your colleagues, to yourself.

We’re looking for people who are continuously growing – from Good to Great, from Great to Elite.

We’re looking for YOU.

As a Commercial Insurance Manager a typical day might include:

Management

• Collaborating with the HR recruitment team, maintains, develops, and attracts skilled staff to the BSAA team
• Acting as liaison between direct reports and Account Executives when issues arise requiring attention
• Performing staff performance evaluations and makes recommendations as required
• Approving, monitoring, and tracking department vacation, sick, and remote workdays for direct reports, providing quarterly summaries to the Director of Commercial Lines
• Reviewing and monitoring any staff expenses for direct reports, including Continuing Education courses
• Collaborating with the Director of Commercial Lines to oversee the development of workflow systems to effectively and efficiently manage workload of the Commercial Insurance team
• Working with the Director of Commercial Lines and other department managers to allocate Commercial Lines accounts for marketing and account administration to ensure optimal efficiency and effectiveness
• Working with the Director of Commercial Lines and other department Managers to develop content and lead monthly round tables
• Acting as liaison between the Administration, Accounting, and Epic teams, which includes but is not limited to attending weekly Epic meetings; confirming licensing and back ups to administration; sharing accounting workflow changes, etc.
• Working with the Director of Commercial Lines and other department managers to develop and implement corporate initiatives as required by the Senior Management Team
• Reviewing monthly reports to ensure accounts are renewed
• Reviewing/Approving Monthly Timesheets for Non-Exempt direct reports
• Conducting process and needs assessments across the department, implementing initiatives for continuous improvement
• Effectively motivating and supervising employees, including team building
• Developing and maintaining high service level standards for the department
• Performing periodic file audits to ensure procedures are followed by all direct reports

Account Management and Broking Services Support

• Proactively obtaining underwriting information from potential and renewal clients
• Creating and sending submissions to underwriters (where re-marketing is required)
• Liaising with clients on the status of their request for coverage or renewal
• Presenting quotes and/or renewals to clients, obtaining orders and binding coverage with underwriters
• Maintaining a technical and service-oriented relationship with clients and underwriters
• Keeping the Account Executives up to date on the status of client accounts
• Handling routine customer and Account Executive inquiries/concerns in a timely manner and to an agreed upon Practice Group standard
• Providing support to BSAA staff and Account Executives on new business and complex renewals, including structuring insurance programs; strategizing marketing and negotiations approach; reviewing wordings; and assisting with cross-border placements
• Preparing submissions; sends to market; negotiates coverage and pricing; reviews and compares terms; reviews with Account Executives; binds coverage; and checks documentation for renewals and new business, as applicable
• Providing marketing and policy rating services
• Liaising with Account Executives to discuss client needs and make recommendations regarding terms and conditions obtained
• Providing ongoing servicing as required, negotiating midterm changes with insurers
• Creating and…