Implementation Consultant
Job in
Vancouver, BC, Canada
Listing for:
Xplor
Full Time
position
Listed on 2026-03-02
Job specializations:
-
IT/Tech
Technical Support, IT Consultant, Systems Analyst
Job Description & How to Apply Below
Company Description
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.
We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.
We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.
About Xplor Recreation:
Xplor Recreation is a leading software company specializing in innovative solutions for the recreation and leisure industry. Our cutting-edge software empowers businesses in the field of sports facilities, leisure centers, and recreational activities to streamline their operations, enhance customer experiences, and drive growth. As we continue to expand our market presence, we are seeking a dynamic and motivated Implementation Consultant to join our team.
Job Description
We are seeking a proactive and detail-oriented Implementation Consultant to lead the successful deployment of our software solutions for new and existing clients. In this role, you’ll guide customers through onboarding, configuration, training, and go-live support, ensuring a smooth transition and long-term success with our platform.
Lead and manage the implementation of software solutions tailored to Parks and Recreation customers.Develop and execute comprehensive software implementation plans.Consult with customers to identify inefficient processes and recommend effective alternative solutions.Build and maintain strong relationships with key internal stakeholders.Create and maintain documentation, including training materials and implementation plans.Manage application delivery, including presentations and demonstrations throughout the implementation process.Conduct discovery meetings and perform gap analyses on existing systems to identify needs and opportunities.Collaborate with cross-functional teams to ensure alignment and successful delivery.Configure software applications to align with customer business processes identified during discovery.Monitor project milestones, address roadblocks, and maintain clear communication with stakeholders.Facilitate weekly meetings and provide regular, clear project updates to stakeholders.Work closely with project management and implementation teams to ensure configurations meet requirements.Track and report all issues, errors, and enhancement requests during implementation to product development and management teams.Deliver training sessions to users and administrators, both remotely and in-person as needed.Qualifications
3+ years of experience in the Local Public Sector, specifically, Parks and Recreation.Understanding and experience with Parks and Recreation Software applications is an asset.Experience in SaaS software implementation is an asset.Experience with Salesforce is an asset.Advanced communication (oral and written) skills.Ability to collaborate as a productive and active team member.Demonstrated ability to prioritize and multi-task in a deadline-driven environment.Proven ability to manage in managing multiple projects simultaneously.Prior experience with Xplor Recreation software is preferred but not required.Willingness to travel within the US and Canada up to 30% of the timeMust be legally entitled to work in Canada.Additional Information
At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.
Values and Life at Xplor
Our four core values guide us from how we hire and recognize our team members to how we interact with our customers day to day:
Make life simpleBuild for peopleMove with purposeCreate lasting…
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