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IT Business Analyst IT Support Technical Support

Senior Analyst, Customer Ops — Drive Onboarding & Support

Job in Vancouver, BC, Canada
Listing for: Hiive
Full Time position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A dynamic fintech startup in Vancouver is hiring a Senior Analyst, Customer Operations. In this role, you will enhance customer experiences through operational efficiency and direct support. Your responsibilities include onboarding users, improving processes, and providing timely support. Ideal candidates have 2-3 years in customer-facing roles, particularly in tech or finance, and possess an attention to detail and a proactive mindset.

The company offers a competitive salary, comprehensive benefits, and a vibrant workplace culture.
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Position Requirements
10+ Years work experience
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