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IT Support Technical Support

Senior Product Support & Client Success Lead

Job in Vancouver, BC, Canada
Listing for: SOCi
Full Time position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading marketing solutions company is seeking a Senior Product Support Specialist in Vancouver. This role involves providing expert-level support, troubleshooting product issues, and enhancing client satisfaction. The ideal candidate has over 5 years of experience in product support, strong technical skills, and a Bachelor's degree in a related field. You will contribute to improving support processes and deliver training sessions to clients.

The position offers a hybrid working arrangement and a competitive salary package.
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Position Requirements
10+ Years work experience
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