Job Description & How to Apply Below
Company Overview
Planview has one mission: to build the future of connected work, from ideas to impact.
As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the industry's most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management.
Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100.
At Planview, our people connections drive our innovation and success. Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We’re proud of our world‑class, connected culture built on our shared values, that supports our teams to be successful from anywhere.
Learn more about our portfolio at , and connect with us on Linked In, Instagram, and Twitter.
The Opportunity
We are seeking a strategic and proactive PS (Professional Services) Systems Solutions Consultant to optimize our enterprise systems architecture and drive business value. This role goes beyond system administration – you'll act as a trusted advisor who delivers solutions, drives continuous improvement, and partners with Operations and Delivery teams to enhance performance and efficiency through expert system management and strategic innovation.
What You’ll Do
System Management & Maintenance
Manage system upgrades and ensure seamless implementation across all platforms
Maintain and execute monthly, quarterly, and annual updates to all models and structures
Oversee resource and user creation, maintenance, and ongoing updates
Partner with integration teams to maintain integrations between Portfolios, Salesforce and Net Suite, managing changes and enhancements as needed
Configuration & Standardization
Manage global configurations and enhancements based on input from Operations and Delivery teams
Standardize all structures, attributes, templates, and configurations to ensure consistency and efficiency
Implement and maintain best practices across all system architectures
Third‑Party Vendor Management
Oversee third‑party assignments, costs, and invoices within Ivalua procurement platform
Monitor vendor performance and ensure accurate tracking of external resource utilization
Coordinate with procurement and finance teams to ensure timely processing of vendor invoices
Maintain accurate records of third‑party engagements and associated costs
Solution Delivery & Troubleshooting
Provide expert troubleshooting and timely resolution to delivery and operations requests
Proactively audit, analyze, investigate, and report on potential issues related to rates, financials, and resource effort metrics that may affect overall Professional Services performance
Monitor system health and address concerns before they impact operations
Deliver solutions that directly impact business outcomes
Strategic Collaboration & Optimization
Work closely with Operations and Delivery teams to suggest enhancements, simplifications, and efficiency gains resulting from potential architecture, process, or configuration changes
Partner with GRS to maintain and optimize primary reports
Identify opportunities for process improvement and automation
Act as a consultant to stakeholders on best practices and system capabilities
Documentation & Change Management
Create and provide comprehensive documentation and change management assets for Professional Services
Maintain up‑to‑date system documentation and user guides
Ensure all changes are properly documented and communicated to stakeholders
What You’ll Bring
Desired Characteristics and Traits
Desire to leverage AI tools and technologies – comfortable using AI to accelerate problem-solving, automate tasks, enhance analysis, and drive innovation in system management
Quick learner …
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