Venue Technology Manager; VAN - FIFA World Cup TM

Position: Venue Technology Manager (VAN) - FIFA World Cup 26TM
The Role and

What You’ll Do:

We are seeking a highly experienced and qualified Venue Technology Manager for Vancouver, with extensive experience managing technology for large-scale events. The On-site Technology Management Team will be crucial in successfully executing the Official Hospitality Program for the 2026 FIFA World Cup. This role will manage vendors and coordinate all activities of the Onsite Technology

Functional Area

. This includes managing vendors to design, configure, and implement hardware and software systems, as well as deploying and collecting computer hardware and software operating systems. This position reports to the Sr. Venue Technology Manager.

Work with and support their Sr. Venue Technology Manager in the overall planning, design, delivery, implementation, testing, operation, decommissioning, and reinstatement of all technology services and solutions required at their assigned competition or non-competition venue(s). Implement the overall strategy for venue operations technology (access control, production, audio/visual, and network infrastructure) to deliver a fantastic experience for our guests.  Monitor critical technology systems and proactively identify issues before they impact operations or guest experience.

Support vendor load-in/load-out activities under the direction of the Senior Venue Technology Manager. Escalate vendor performance or scope of issues to the Senior Venue Technology Manager.

Verify completion of vendor work and report status to the Senior Venue Technology Manager. Support compliance with venue technology standards and policies. Handle venue technology support requests during standard operating hours. Maintain clear communication with the Senior Venue Technology Manager on issues of status and risks.

Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field experience.

Technology management experience in on-site/field technology support and project management, preferably in the ticket and hospitality industry with major sporting events. Project management skills, with the ability to manage multiple projects simultaneously.

Excellent communication skills, with the ability to communicate complex technology concepts to technical and non-technical teams. End-to-end understanding of how an integrated set of technologies delivers a smooth and efficient venue experience for guests and staff.

Experience in delivering production IT services within a high availability environment for successful delivery of SLA/OLAs.Experience in managing third-party suppliers in a multi-vendor environment.

Ability to work in a fast-paced, deadline-driven environment within a high-profile international project. Fluency in both verbal and written English is required; proficiency in Spanish is preferred. Experience working in a technology role in previous medium to large-scale events such as World Cups and/or Commonwealth, Euros, and Olympic Games. Experience working in the ticketing, travel, or hospitality industry is preferred but not mandatory.

Experience in Audio/Visual systems, configuration, and troubleshooting is preferred but not mandatory.  
*
* Location:

** This position is based in Vancouver (BC Place)
TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and P , the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans.

TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.
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