IT Systems Administrator

OUR VISION

At Earth Daily Analytics  (EDA), we strive to build a more sustainable planet by creating innovative solutions that combine satellite imagery of the Earth, modern software engineering, machine learning, and cloud computing to solve the toughest challenges in agriculture, water management, carbon‑capture verification and more. EDA’s signature Earth Observation mission, the Earth Daily Constellation, is currently under construction. Once operational in 2026, the Earth Daily will be the most powerful global change detection and change monitoring system ever developed, capable of generating unprecedented predictive analytics and insights.

The Earth Daily Constellation will combine with the Earth Pipeline data processing system to provide unprecedented, scientific‑grade data of the world every day, positioning EDA to meet the growing needs of diverse industries.

Our global, enterprise‑wide team represents a variety of business lines and is made up of sales, marketing and support professionals, data scientists, software engineers, project managers and finance, HR, and IT professionals.

Do you want to work in the space industry and provide hands on support to the day‑to‑day IT operations of a global company? Do you have experience providing end user support and ensuring business continuity to a mid‑size global organization? We want to hear from you! Space geeks and innovators are always encouraged to apply!
This is a full‑time, onsite role based out of our downtown Vancouver office.

The IT Systems Administrator supports the day‑to‑day operation of the organization’s IT environment by executing operational tasks across identity and access management, SaaS platforms, endpoints, and supporting infrastructure. Reporting to the IT Manager, this role contributes to the reliability, security, and consistency of IT services used across the organization.

The IT environment is modern and cloud‑first, with a strong reliance on SaaS products, identity‑based access controls, and cloud‑hosted infrastructure. This role requires comfort working in a contemporary IT and security model, strong communication skills, sound prioritization, and a professional approach to user support. Regular onsite presence during business hours is a core requirement, as the role balances responsive in‑person support with IT project and infrastructure work throughout the year.

The role requires a high degree of self‑direction, including the ability to identify issues, create tickets or project work proactively, and move initiatives forward without close supervision.

• Executes day‑to‑day IT operational tasks across identity and access management, SaaS platforms, endpoints, and supporting systems in accordance with established standards and guidance.
• Administers user onboarding and offboarding activities, applying predefined access models and security practices.
• Maintains SaaS applications, licenses, and permissions, and identifies inconsistencies or issues requiring escalation.
• Supports endpoint configuration, patching, and lifecycle management across macOS and other supported operating systems.
• Provides reliable, professional onsite IT support during business hours, responding to user issues as they arise.
• Balances IT project work and user support responsibilities, adjusting focus as business priorities shift and communicating clearly when trade‑offs are required.
• Contributes to IT projects, including system improvements, tooling changes, and infrastructure‑related initiatives.
• Identifies operational gaps, recurring issues, or improvement opportunities, and creates tickets, tasks, or project work proactively.
• Supports conference room and AV setup, troubleshooting, and ongoing maintenance.
• Coordinates onboarding logistics for new hires, including device preparation, shipping, tracking, and readiness for day one. Also conducts training for new users.
• Liaises with software and service vendors to obtain operational support, track issues, and follow through to resolution.
• Documents systems, procedures, and recurring operational tasks, and updates documentation as…