Senior Applied Scientist

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA; we look for individuals willing to ask the big questions and experiment fearlessly — those who embrace change not as a challenge, but as an opportunity.

The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future — you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at  or follow us on Linked In and Facebook.

We are seeking a talented and driven Applied Scientist to join our growing team orting to the Applied Science Manager, this exciting role involves working on state‑of‑the‑art projects in Natural Language Processing (NLP), Large Language Models (LLMs), and other advanced AI methodologies. Your contributions will be crucial in developing platform‑level AI capabilities, such as document set comprehension, longitudinal insight extraction, semantic search, and structured retrieval‑augmented generation, to accelerate AI adoption across Diligent’s diverse product suite.

• Design and develop machine learning models and algorithms for various applications.
• Design and implement evaluation frameworks and metrics to measure model quality, relevance, and safety.
• Test and evaluate the performance of these models and algorithms.
• Collaborate with the applied science teams to develop and implement NLP solutions for processing large document sets.
• Collaborate with machine learning engineers and software engineers to productize AI‑based capabilities.
• Work on projects involving sensitive customer content used for Diligent customers’ board communications, which requires stringent privacy and security measures.
• Develop and support semantic search, structured retrieval, and RAG use cases across various Diligent products.
• Utilize LLMs, knowledge graphs, traditional NLP methods, and custom models to provide document set comprehension capabilities and facilitate insight extraction.
• Focus on complex legal and regulatory language within the GRC industry, ensuring accurate and relevant model outputs.
• Implement and fine‑tune models using Python and PyTorch, leveraging AWS infrastructure.
• Document and communicate your approach, progress, and results to the broader team.
• Stay up‑to‑date with the latest research and developments in the field of machine learning and AI.
• Lead and oversee research projects, design and analyze experiments, build evaluation frameworks to measure the quality of our solutions.

• Proficiency in Python, Num Py, scikit‑learn, Pandas, NLTK, spaCy, PyTorch, or similar.
• Experience with model deployment and scaling.
• Strong foundational knowledge in NLP, machine learning, and statistical modeling.
• Proficiency in building ML/AI pipelines and relevant tools such as MLFlow, AWS Sage Maker, or similar.
• Experience with model evaluation methodologies, metrics design, and experiment analysis.
• 7+ years of relevant experience.

• Hands‑on experience with LLMs, including prompt engineering, fine‑tuning, model evaluation, and building RAG‑based functionality.
• Experience with semantic search and information retrieval systems.
• Familiarity with reinforcement learning methods.
• Track record of designing custom evaluation metrics for domain‑specific use cases.

• Bachelor’s degree in Computer Science, Machine Learning, Mathematics, or a related field.
• Master’s or PhD preferred.

• Strong analytical…