Senior Site Reliability Engineer

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.
We’re looking for an incredible   Senior Site Reliability Engineer  to join our SRE team. We aim to make reliability, security, and speed reinforce one another so that the platform becomes the engine of Relay’s growth. Your love of making high-impact decisions daily and desire to help shape the future of Relay is going to be crucial.
What You ll Be Doing    Join the team building and owning our production infrastructure and CICD pipelines (AWS, Kubernetes, Postgre

SQL databases, Terraform, Terragrunt, Github Actions)

Review infrastructure change requests, and triage & fix high-risk security and privacy issues in infrastructure components

Build monitoring systems to dynamically assess the infrastructure health

Improve our data repositories (DB, data warehouse, datalake) posture: engine upgrades, zero-downtime migrations, privacy taggings

Partner with product teams to balance feature delivery with reliability constraints

Establish and maintain error budgets for core services

Provide guidance and mentoring for the rest of the team and help evolve Relay into a world-class security-oriented organization

Write runbooks and coordinate gamedays

Shape and mature Relay’s service ownership model by working closely with engineering teams to clarify operational responsibilities

Collaborate in leading incident response by driving fast mitigation, clear communication, and structured decision-making

Who You Are    You have experience as a site reliability engineer working with these technologies: AWS, Kubernetes, Datadog, Git Hub, and Git Hub Actions

You have experience owning observability initiatives (logging pipelines, Software Catalog, monitoring strategies, and incident management tooling)

You have various levels of experience with Terraform, Terragrunt, Node.js, Typescript

You have hands-on experience managing and optimizing databases such as Aurora RDS, Postgre

SQL, Dynamo

DB, and Elasti Cache

You have a strong security and operations mindset. We are looking for someone to help us continue building security into every aspect of our work - and is ready to be on-call for production issues

You are a team player. Our team is lean, high-impact, and deeply collaborative - we want someone who is always willing to pitch in and isn’t afraid to ask for help

You are curious. You keep yourself on the bleeding edge of infrastructure best practices

Bonus Points    Show us your home lab

Show us your Github profile!

Fintech/regulatory experience;
Experience working in compliant environments such as SOC2 or PCI

Experience driving large reliability initiatives across your company

You’ve joined a company at its early stages and have seen it through scale

You have experience working in a fintech startup

Our Commitment to you     Competitive salary and meaningful equity:  Relay employees are Relay owners, complete with equity and a competitive salary.

Comprehensive health benefits:  enjoy full health benefits from day one. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.

Flexible vacation and time off:  every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers.

Parental leave with top-up:  we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive.

Hybrid work environment:  we value meaningful collaboration and connection at our Toronto office twice a week, with lunch, snacks, and beverages on us.

Dog-friendly space:  can dogs really make you happy and healthy? We don’t know…