Senior Site Reliability Engineer

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

We’re looking for an incredible Senior Site Reliability Engineer to join our SRE team. We aim to make reliability, security, and speed reinforce one another so that the platform becomes the engine of Relay’s growth. Your love of making high-impact decisions daily and desire to help shape the future of Relay is going to be crucial.

• Join the team building and owning our production infrastructure and CICD pipelines (AWS, Kubernetes, Postgre
  
  SQL databases, Terraform, Terragrunt, Github Actions)

• Review infrastructure change requests, and triage & fix high-risk security and privacy issues in infrastructure components

• Build monitoring systems to dynamically assess the infrastructure health

• Improve our data repositories (DB, data warehouse, datalake) posture: engine upgrades, zero-downtime migrations, privacy taggings

• Partner with product teams to balance feature delivery with reliability constraints

• Establish and maintain error budgets for core services

• Provide guidance and mentoring for the rest of the team and help evolve Relay into a world-class security-oriented organization

• Write runbooks and coordinate gamedays

• Shape and mature Relay’s service ownership model by working closely with engineering teams to clarify operational responsibilities

• Collaborate in leading incident response by driving fast mitigation, clear communication, and structured decision-making

• You have experience as a site reliability engineer working with these technologies: AWS, Kubernetes, Datadog, Git Hub, and Git Hub Actions

• You have experience owning observability initiatives (logging pipelines, Software Catalog, monitoring strategies, and incident management tooling)

• You have various levels of experience with Terraform, Terragrunt, Node.js, Typescript

• You have hands-on experience managing and optimizing databases such as Aurora RDS, Postgre
  
  SQL, Dynamo
  
  DB, and Elasti Cache

• You have a strong security and operations mindset. We are looking for someone to help us continue building security into every aspect of our work - and is ready to be on-call for production issues

• You are a team player. Our team is lean, high-impact, and deeply collaborative - we want someone who is always willing to pitch in and isn’t afraid to ask for help

• You are curious. You keep yourself on the bleeding edge of infrastructure best practices

• Show us your home lab

• Show us your Github profile!

• Fintech/regulatory experience;
  Experience working in compliant environments such as SOC2 or PCI

• Experience driving large reliability initiatives across your company

• You’ve joined a company at its early stages and have seen it through scale

• You have experience working in a fintech startup

• Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary.

• Comprehensive health benefits: enjoy full health benefits from day one. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.

• Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers.

• Parental leave with top-up: we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive.

• Hybrid work environment: we value meaningful collaboration and connection at our Toronto office twice a week, with lunch, snacks, and beverages on us.

• Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we…