Senior Product Manager, Billing and Licensing

Senior Product Manager, Billing and Licensing
Join to apply for the  Senior Product Manager, Billing and Licensing  role at  Clio .

Clio is more than just a tech company – we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary
Clio’s suite of products is rapidly expanding, and the needs of our users are diverse and constantly evolving. As Clio has built new products and acquired new companies, our Platform team ensures that all of these products fit cohesively together and interact frictionlessly. The Billing and Licensing team builds the tools for how we bill our customers across multiple products and monetization methods.

We are seeking a highly motivated, technical Senior Product Manager to lead development and evolution of our Billing and Licensing systems.

This role requires two critical skillsets to be successful:
1. Deep understanding of our billing systems from a technical and product perspective, and 2. Ability to build alignment across a large number of GTM and business stakeholders (Sales, Rev Ops, Monetization, Marketing, Legal, Finance, etc.).

This role can be performed from one of our Canadian offices each week in a hybrid setting or remotely from Canada or the US.

Responsibilities

Own the strategy and execution for how we bill our customers for our product suite.

Develop and execute a product vision, strategy, and roadmap for the Billing and Licensing teams, aligning with Clio’s overarching business objectives and customer needs.

Understand our customer needs across the whole Clio product suite and think deeply on how best to solve these issues.

Work cross‑functionally with other product managers, engineers, designers, and stakeholders to deliver high‑quality product changes.

Oversee the entire product lifecycle from ideation to launch.

Use data and customer insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement.

Collaborate closely with key stakeholders, including customers and other Clio product teams, to gather insights, feedback, and requirements that inform product development and improvements.

Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones.

Qualifications

Over 4 years of experience in product management roles within the tech industry, with a proven track record of managing and enhancing complex software products or platforms.

Exceptional ability to build strong relationships across the business, drive constructive conversations, and land decisions in ambiguous situations.

Experience building technical products.

Strong business and metrics focus.

Experience conducting user research, gathering feedback, and using data to inform product decisions that enhance the user experience.

Proven ability to lead cross‑functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams.

Excellent communication skills with the ability to influence others and drive product initiatives forward.

Growth mindset when it comes to process improvement and new technologies, especially AI.

Bonus Points

Prior founder and entrepreneurial experience.

Compensation and Benefits
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture.

Some highlights of our Total Rewards program include:

Competitive, equitable salary with top‑tier health benefits, dental, and vision insurance.

Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.

Flexible time‑off policy, with an encouraged 20 days off per year.

EAP benefits for you and household members, including counseling and online resources.

401(k) matching and Child Education Savings.

Clioversary recognition program with special…