Senior Product Manager, Omnichannel Platform

Your Opportunity at ARC’TERYX:
As the Senior Product Manager, Omnichannel Platform, you will be accountable for owning the end-to-end product lifecycle of the Omnichannel Platform, allowing engineering teams to deliver a best-in-class set of platform services to enable international retail at scale.

Your responsibilities include steering the strategic product roadmap from discovery, design, delivery, and support. You leverage your industry leading skills and experience in Retail Platform capability development to continuously enhance our ability to operate internationally at scale.

You will be responsible for the platform’s lifecycle from cradle to grave and will actively participate in shaping the vision and strategy of it. You'll play a crucial role in shaping the platform that all developers at Arc’teryx use.

You’ll have the opportunity to learn, shape and grow the services that powers Arc’teryx growth over the next decade.

Meet Your Future Team:
The Omnichannel team serves business services and underlying integration platforms globally for Arc’teryx with both local and remote team members. Collaboratively, we drive new platform development to meet business demands with unmatched speed and flexibility.

Core

Activities:

Delivering from end-to-end product lifecycle of platform services owned by Omni Channel Platform

Collaborating with the Director of Engineering and own the communication of the strategic vision while aligning technology product strategy to company goals and vision

Building strong partnership with the business product owners and sponsors to understand, empathize and to create a compelling vision and strategic 1-3 year roadmap for the platform

Helping build the discipline of Product Management, coaching other Product Managers and actively participating in our internal Product community

Owning the intake process for what work is brought into the platform. Using this process to communicate request status, priority, and capacity

Partnering with the Director of Engineering and help defining & tracking the budget and resources for the platform, optimizing efficiency and cost-effectiveness. Partnering with business owners with input to the investment needs for business cases to justify product initiatives to senior company stakeholders

Ensuring alignment across all initiatives within the product roadmap and cross-functionally. Ensuring efficient escalation and removal of impediments

Responsible for reporting of product roadmap status regularly to business partner steering committees. You will escalate risks and issues and mitigation recommendations to product or portfolio steerco for decisions while also communicating overall Platform status

Supporting the technology senior leaders in achieving the product portfolio’s strategic goals

Being a key contributor to the processes we use to plan, schedule, report and communicate what we do

Future Work:

Delivering the entire Omni Channel Platform team vision & strategy

Leading strategic planning sessions with business stakeholders to understand the long-term business objectives and technology requirements

Qualifications:

You have a Bachelor’s degree or post-secondary education in Information Technology, Business or a related field

You have 5+ years of experience as a Product Manager/Owner in a technical environment

You have 3+ years’ professional experience in software development or developer tools

You have 2+ years’ experience working with APIs, Cloud technology such as Kubernetes, Redis, no-sql databases and backend server technology

You have strong experience in a technical environment

You have demonstrated success working in an agile methodology

You have excellent interpersonal skills and the ability to work with all levels of stakeholders. You have strong leadership and people management skills

You have an exceptional ability to collaborate and contribute as a team player, and the ability to build strong, positive relationships within your team, and cross functionally

You have excellent communication and influencing skills with the ability to explain, articulate, and document concepts, frameworks and requirements

You have strong organization and prioritization…