We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.
What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The HANA & Persistency Development organization is responsible for building and delivering SAP’s Database and Data Management solutions that bring out the best of every business. Key product offerings of this organization are SAP HANA, SAP HANA Cloud and the SAP HANA Cloud Data Lake. Part of the HANA & Persistency Development organization, the Database Competence Center plays a vital role in driving customer success and adoption of our product portfolio.
We engage directly with customers, lines of business, partners and other internal stakeholders, providing them with advanced technical support and a link to Development and Product Management teams.
We are seeking a HANA Specialist with deep HANA knowledge and extensive customer management experience. This is a very technical, hands‑on position. You are going to be responsible for:
- Supporting customer and different SAP organisations with complex HANA projects, acting as a bridge to the development organisation.
- Contributing to critical customer escalations, customer care programmes and quality initiatives.
- Supporting the implementation of proof‑of‑concept projects at early product stages.
- Providing product feedback to the HANA Development team.
- Supporting the most complex and technically challenging HANA implementations.
- University degree or equivalent, preferably with solid background in Computer Science, but Engineering, Mathematics, or Physics are also acceptable.
- Advanced knowledge in relational database technologies.
- Experience with HANA administration and performance optimisation.
- Experience collecting and analysing complex traces.
- Experience troubleshooting HANA issues. Great analytical thinking with versatile and innovative problem‑solving skills.
- Advanced communication skills for proper interaction with customers and internal stakeholders.
- Relationship and trust building skills.
- Experience with operations of large business applications/systems.
- Ability to learn autonomously and without guidance.
- Comfortable managing uncertainty.
- Knowledge of HANA core development and modelling (Information Models, SQLScript, CDS Views etc.)
- Knowledge of SAP’s warehouse solutions (e.g. BW on HANA, native HANA EDW / data mart solutions) and/or knowledge of SAP’s suite solutions (e.g. Suite on HANA, S/4
HANA) - Knowledge of programming languages (e.g. ABAP, C++, Python, Unix shell etc.)
- Knowledge of Linux and enterprise computing solutions (high availability, file systems, computer networks etc.)
- Knowledge of cloud computing concepts and services.
- Minimum of 3 years of professional experience, preferably in customer‑facing roles.
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development.
Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels…
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