Quality Engineering Lead

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Jobs by Category:
Technology Solutions

Job Function:
Engineering & Development

Status:
Full Time

Schedule:

Regular

As the Health Data Office team within TELUS Health our mission is to responsibly leverage health data for innovation, unlocking vast potential with AI, data enablement, and interoperability. Our focus: delivering high-value health analytics, advancing the forefront of health technology for a healthier world.

TELUS Health is Canada's largest healthcare technology provider. We develop and manage Electronic Medical Records (EMR), Electronic Health Records (EHR), and secure health information exchange platforms that serve medical clinics, provincial health authorities, and hospitals nationwide.

We're seeking an experienced Quality Engineering Lead to manage and coordinate our QA team working on complex, multi-tier healthcare systems. You'll lead quality strategy, mentor QA professionals, and ensure our EMR solutions are delivered with the highest standards of quality and reliability.

• Define and implement QA strategies, methodologies, and best practices
• Establish quality standards, metrics, and KPIs to measure effectiveness
• Drive continuous improvement initiatives for testing processes and tools
• Evaluate and implement automated testing tools and frameworks
• Develop QA policies, procedures, and governance frameworks

• Oversee planning and execution of functional, integration, regression, systems integration, and UAT testing
• Review and approve test strategies, plans, cases, and scripts
• Monitor testing progress, identify risks, and implement mitigation strategies
• Ensure comprehensive test coverage for both GUI and non-GUI environments
• Support UAT coordination and production issue resolution
• Lead and coordinate a team of QA testers
• Assign tasks, manage workload distribution, and optimize team resources
• Mentoring and supporting professional development
• Foster collaboration between QA, Development, Product, and Business Analysis teams

• Serve as primary QA contact for leadership and stakeholders
• Provide regular quality reports, status updates, and risk assessments
• Participate in project planning to provide QA estimates and resource requirements

• 7–10+ years in QA with increasing responsibility, including 3+ years leading QA teams
• Proven success testing complex, large-scale systems and building high-performing QA organizations
• Expert in QA principles, methodologies, and tools, with deep black-box testing experience on multi-tier architectures
• Advanced SQL; experience with automated testing frameworks, version control, and Python
• Familiarity with cloud platforms (AWS, GCP, or Azure) and API testing tools (Postman)
• Strong communicator and leader with excellent coaching and stakeholder management skills
• Analytical, detail-oriented problem solver with strong time management and a results-driven, customer-focused mindset
• Bachelor's degree in Computer Science or related discipline, or equivalent experience

• Healthcare sector experience, preferably with EMR/EHR systems
• Familiarity with healthcare standards (FHIR, HL7) and privacy requirements
• Professional software testing certification (e.g., ISTQB, CSTE, CSQA, ASQ CSQE) or equivalent professional development
• Hands-on experience with test automation frameworks and CI/CD pipelines
• Agile/Scrum methodology experience

Salary Range: $95,000-$143,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility…