Network Analyst​/Specialist

Job Summary:

Reporting to the Director, Network Services, the Network Analyst/Specialist’s primary responsibility is to implement and maintain the provincial research and education network. This role is responsible for assisting in the design and implementation of solutions for complex data network systems, including, evaluating facilities, assessing requirements, and managing system interdependencies. The Network Analyst/Specialist also provides ongoing operational support for the BCNET provincial network and works closely with members to ensure reliable, high-quality data connectivity.

All duties are carried out in alignment with BCNET’s strategic goals and mission.

• Working with the BCNET Director, Network Services and as a member of the network team, provide operational support to ensure the stability and service levels of the BCNET Network
• Monitors network activity and connectivity, troubleshoots, diagnoses and resolves network problems
• Assesses network problems and develops solutions and implementation plans for resolutions with vendor equipment or software suppliers and maintains a peer technical expertise liaison with vendors and suppliers
• Advises and makes recommendations on technical life cycle planning of the BCNET network infrastructure and network services
• Employs technical expertise and represents BCNET in developing, communicating, and presenting connectivity solutions with members
• Utilize existing toolsets to perform network installations, troubleshooting and documentation tasks
• Works independently to see operational projects to completion and works collaboratively with peers and team members to meet objectives
• Participates in the development of best practices, standards, procedures and quality objectives across the infrastructure and platforms
• Maintains appropriate professional designations and up-to-date knowledge of current network technology and tools
• Required to provide after hours on-call support on a rotational basis during which they are required to be available to work on emergency network problems, maintenance, or project activities.
• Other duties assigned as required.

Must Have

• Undergraduate degree in Computer Science, Engineering, or other related discipline
• Professional, associate, or technical certification such as Cisco CCNP Enterprise or Service Provider, Juniper Internet Associate or Specialist (JNCIA, JNCIS), or other demonstrated equivalent in routing, switching, or network security
• Minimum 3+ years for Analyst, (5+ years for Specialist) of relevant experience supporting complex enterprise IP LAN/WAN networks, large campus enterprise or service provider networks, network operations and network management
• Experience in effectively presenting technical solutions to customers
• Broad knowledge and ability to effectively use and understand all aspects of local and wide area networks, network standards, protocols, network hardware, configuration, network security, and prevailing networking technologies
• Experience working with and demonstrated depth of knowledge of the following technologies including, but not limited to:
• Routing and switching (OSPF, BGP, MPLS, HSRP, VRFs, policy routing, ROADM, optical networking), network security (firewalls, IDS/IPS, SSL, VPN, IPSec), traffic engineering (QoS, IP SLA, policing, shaping), packet capture and analysis (Wireshark), network design (IPv6, multicast, virtual networks), and network management systems (SNMP, DNS, DHCP)
• Excellent problem-solving abilities to effectively resolve multiple and complex technical problems
• Excellent collaboration skills with clients and suppliers to develop effective and appropriate network solutions
• Ability to communicate (written and oral) effectively with team members, collaborators, suppliers, and member institutions
• Ability to work effectively under pressure while juggling multiple tasks and priorities to meet time sensitive deadlines
• Ability to take initiative and work with limited direction.

Assets

• Experience with Multiprotocol Label Switching (MPLS)
• 1 year of firewall implementation experience (Palo Alto and/or Fortigate preferred).
• Experience working within…