Business System Analyst III

Who Can Apply

Candidates must be legally authorized to work in Canada

Job Description

Our client is looking for a Business System Analyst 3 to join one of their development squads. This role acts as the key link between business teams and engineers—helping turn customer and technical needs into clear, actionable tasks. The BSA will manage and maintain the team’s backlog using JIRA, ensuring work is well-organized, prioritized, and visible to all stakeholders. The ideal candidate has hands-on experience with JIRA configuration and implementation, understands agile delivery, and brings a background in process improvement (Lean, Six Sigma, retrospectives).

They’ll help streamline workflows, resolve cross-team blockers, and support continuous improvement across squads.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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Required Skills & Experience

- Jira Administration, Reporting, Configuration and Implementation
- Team Lead/Scrum
- Backlog Management
- Agile Methodologies
- Process Improvement Experience
- Stakeholder Management

Nice to Have Skills & Experience

- Enabling adoption of change including Lean, Six-Sigma, agile/retros, etc.
- Scrum Master experience
- Familiarity with APIs and interface agreements
- Change Management Experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.