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Senior Technical Escalations Engineer - SaaS
Job Description & How to Apply Below
A leading legal technology company is seeking a Senior Technical Escalations Agent in Vancouver. This role involves providing expert support to customer success teams, managing customer escalations, and improving communication across organizations. Ideal candidates will have experience with backend monitoring tools and troubleshooting API issues. Competitive compensation and benefits included, along with a hybrid work model that encourages a collaborative environment.
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Position Requirements
10+ Years
work experience
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