Enterprise Transformation Manager

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other ‘on-the-move’ pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on guest engagement, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future - including a particular emphasis on creating an equitable, inclusive, and growth-oriented environment for our people.

The lululemon enterprise transformation (ET) team is lululemon's transformation office that exists to make sure lululemon’s strategy comes to life. We are a diverse team of internal advisors, facilitators, designers, and momentum-drivers who work across all lululemon’s functions and geographies. We focus on developing trusted partnerships and a deep understanding of lululemon’s operations to identify and prioritize opportunities to support operating model and process transformation, enterprise investment planning, and cross-functional program delivery - all in service of bringing lululemon’s strategy to life.

Our work makes a huge, scalable impact - both for the performance of our business and for our fellow employees’ lives. The most important factor in our ability to make that impact is finding talented, versatile, and motivated people like you who are eager to learn and grow and contribute to making real and lasting change for lululemon and its community.

This role will work with partners across the organization to drive lululemon’s growth and transformation agenda, and will be specifically focused on work at the intersection of business and technology. You will lead large-scale business transformation initiatives in this space including scoping & planning, operating model design, capability modeling and process mapping, governance modelling, multi-year technology investment planning, and partnering with transformation enablement teams (e.g., change management, org design) to bring the change to life.

You will likely work with business partners from our Technology, Architecture, Product Management, Digital, Data, and Enterprise Planning teams. Each day will look different in your project-based role and may include activities like clarifying strategic questions, developing creative organizational solutions, facilitating workshops and cross-functional decision-making, and guiding enterprise investment planning processes.

This role is a rare career opportunity, with access to exciting projects typically delivered by external consulting firms, but with the benefit of relationships, visibility, time, and flexibility to see the transformation through and make sure the change sticks. Join our seasoned, fast paced, and growing team to build your business transformation skills while having some fun along the way!

• Work with ET team leadership to scope, design approaches for, and resource transformation and business capability enhancement programs/projects at the intersection of business and technology (incl. rationalizing new scope with in-flight initiatives)
• Identify, define, and prioritize strategic and operational questions that need answering.
• Act as an internal advisor facilitating directors and executives through problem definition, options analysis, and solution design.
• Oversee and/or directly contribute to deliverable development (e.g., process mapping, capability modelling) and review sessions / workshops with business partners.
• Work with program/project teams to ensure consistency with our enterprise operating model vision and identify cross-program and regional dependencies/conflicts
• Support enterprise investment planning processes including cross-program prioritization and dependency mapping and identifying multi-year funding needs.
• Coordinate, collaborate with, and seek support from transformation enablement teams - including change management, communications,…