M365 Exchange Engineer

M365 Exchange Engineer

Location :
Onsite to Vancouver, BC V6Z 2H3, Canada [ 5 weekdays / 8 hours (PST) ]

• Productivity Assessment and Ticket Closure Auditing
• Identify and improve snow workflow and automation.
• Upgrade users to latest Office client
• e-mail and user permissions management
• Edit and delete security groups
• Assign and remove license and manage guest access in groups
• Monitor MS license consumption and support in Audit
• Configure re-occurring exchange platform requests.
• Give mailbox permissions to another user
• Get access to and back up former user's data
• M365 user email settings
• Convert user mailbox to shared mailbox
• Create an Office 365 Group
• Fix M365 Issues
• Create O365 Groups, Expiration policies
• Find and fix Domain and DNS issues

• M365 Admin (overall)
• Exchange Online: Managing mail flow, mailbox permissions, mail tracing, shared mailboxes/calendars, and distribution groups.
• Teams: Supporting chat, meetings, channels, and M365 groups.
• Power Shell: Must be able to create scripts and follow instructions to run commands or scripts using Power Shell modules such as Exchange Online and Microsoft.
  
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• Active Directory: Managing user and group objects.
• Entra : Managing user and group objects.
• Microsoft licensing: Understanding of group-based licensing and governance as required
• One Drive: Support and troubleshooting

• DMARC: Understanding of how DMARC, DKIM and SPF DNS records work.
• Defender (email only): Basic understanding of tenant allow/block lists and anti-spam policies.
• Teams Voice: Experience with PSTN integration (assigning phone numbers).

Power Apps and Power Automate: Fair understanding.

• Strong M365 Exchange online experience and skills
• Strong Communication Skills and ITIL process understanding
• Customer focus

The salary range for this role is $77,500 to $91,000 CAD.

• At Cognizant, we are eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferable experience and skills make you an outstanding applicant and help us see how you would be helpful in this role.
• Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
• We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is Onsite role to Vancouver, BC . Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs