About Us
Since 2013, Mine & Yours has been leading Canada’s luxury resale movement. We’re a recognized destination for buying and selling authentic pre‑owned luxury goods, serving a loyal in‑store and online community of fashion lovers worldwide. Our vision is to create a fashion community that values luxury, quality, and sustainability. By extending the life of luxury pieces, we help reduce fashion waste while making high‑end fashion more accessible.
What sets us apart is our highly curated collections and inspiring, welcoming boutiques where every visit brings the excitement of discovering something new.
Every piece is a jewel, every detail matters.
We rise by lifting others.
Every detail tells our story.
One team, one dream - we get it done.
Mindful today, responsible for tomorrow.
The People & Culture Director is a hands‑on, trusted leader responsible for building, supporting, and evolving the employee experience at Mine & Yours. This role blends HR operations, people strategy, and culture leadership, ensuring our team feels supported, compliant, engaged, and set up to succeed as the business grows. This is not a purely strategic or systems‑focused role. The People & Culture Director is in the details, partnering closely with leadership, store teams, and HQ to manage payroll, employment standards, onboarding, performance, training, and day‑to‑day people matters.
Reporting directly to the COO and working closely with the leadership team, this role plays a key part in shaping Mine & Yours as an employer of choice while maintaining operational excellence, clarity, and care across the organization.
- Own all core HR operations including payroll, benefits administration, employee records, and HR documentation
- Ensure compliance with employment standards, labour laws, and workplace policies across provinces
- Manage employee lifecycle processes including hiring support, onboarding, offboarding, and internal transitions
- Serve as the go‑to resource for employee questions related to policies, pay, benefits, and workplace matters
- Partner with external vendors as needed (payroll, benefits, legal, HR consultants)
- Design and continuously improve onboarding programs that set employees up for success from day one
- Partner with leaders to develop training programs for retail, HQ, and leadership roles
- Support performance management cycles including goal setting, feedback, reviews, and development plans
- Coach leaders on people management, performance conversations, and team development
- Identify growth opportunities and career pathways to support retention and engagement
- Lead performance management processes with clarity, fairness, and consistency
- Support leaders with performance improvement plans, coaching conversations, and accountability frameworks
- Foster a culture of feedback, recognition, and continuous improvement
- Address employee relations matters with empathy, discretion, and professionalism
- Help leaders navigate change with clear communication and people‑first decision making
- Champion Mine & Yours’ values across all people practices and employee touchpoints
- Support initiatives that build connection, inclusion, and engagement across teams and locations
- Partner with leadership to maintain a strong, healthy culture during periods of growth or change
- Act as a cultural steward, ensuring the employee experience aligns with the brand experience
- Support internal communications that keep teams informed, aligned, and connected
- Partner closely with the CEO and leadership team to align people strategy with business goals
- Provide insight on workforce planning, organizational design, and team structure as the company evolves
- Bring structure, clarity, and process to people operations without over complicating them
- Identify opportunities to improve efficiency, consistency, and employee experience across the organization
- Balance strategic thinking with…
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