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Talent Manager Employee Relations

Director, People & Culture

Job in Vancouver, BC, Canada
Listing for: Covenant House Vancouver
Contract position
Listed on 2026-01-24
Job specializations:
  • HR/Recruitment
    Talent Manager, Employee Relations
  • Management
    Talent Manager, Employee Relations
Job Description & How to Apply Below
Position: Contract, Director, People & Culture

Contract, Director, People & Culture

Please note:

A cover letter and resume are mandatory for all applications.

As we serve vulnerable youth, all employees working for Covenant House Vancouver must be fully vaccinated for COVID-19. Proof of vaccination status will be required prior to your start date.

About Covenant House Vancouver

Since 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at-risk of experiencing, homelessness. We provide support to young people age 16 to 24 who have experienced a wide range of early life and ongoing, complex trauma; including physical, sexual and emotional abuse and neglect. Our purpose is to serve all youth, with absolute respect and unconditional love, to help youth experiencing homelessness, and provide a safe and supportive environment for all youth in need.

Working at Covenant House will be one of the most meaningful things that you’ll do in your life. However, you will be confronted with significant issues in this work and frankly, this work is not for everyone. In the course of doing your work, particularly for those doing frontline work, you will be exposed to the trauma of others. The youth we serve may also experience overdose, physical harm perpetuated by self or others and even death.

Because we provide a relational model of care, the harms our youth experience can impact us in varying degrees.

While we provide training for youth workers on avoiding what we call vicarious trauma (namely, the trauma you can experience or take on by hearing other’s traumatic stories), and a generous allowance for counselling, it is still difficult work that can and does take its toll on many employees. Self-awareness and self-care are key. Some candidates and employees decide during the recruiting and probationary periods that this work isn’t for them, and that is totally fair.

We will provide more information on vicarious trauma during recruiting and on-boarding, to help you decide if Covenant House is the place for you.

The Impact the Director, People and Culture can make:

As the Director, People and Culture, you will play a pivotal role in shaping and delivering Covenant House Vancouver’s people strategy. Reporting to the Chief People and Inclusion Officer, this position provides leadership across key functions including business partnering, total rewards, talent acquisition, policy development and HRIS implementation. This role will be responsible for leading a high-performance team and partnering with leaders to foster an inclusive, supportive and engaging environment where all staff feel a sense of belonging.

Primary duties and responsibilities:

Business partnering

  • In partnership with the Manager, Employee Services, lead the People & Culture advisory function
  • Hold regular meetings with leaders across the organization to maintain a proactive approach to partnership and collaboration
  • Work closely with leadership teams to support decision-making, provide strategic guidance, and ensure alignment with organizational goals
  • Build and implement supports for all staff, including front-line employees, to enhance engagement, well-being, and performance
  • Identify and consult on employee engagement strategies, leveraging data and feedback to develop initiatives that strengthen organizational culture and improve retention
  • Act as a trusted advisor to senior leaders on workforce planning, organizational design, and employee engagement strategies
  • Oversee the performance review process to ensure alignment with organizational values and behaviors
  • Lead and manage complex employee relations matters, including conducting and overseeing workplace investigations in a fair, thorough, and timely manner
  • Ensure all employee relations practices and investigations are conducted in alignment with Equity, Diversity, and Inclusion (EDI) principles, fostering a respectful and inclusive workplace
  • Provide guidance to leaders on conflict resolution, disciplinary actions, and compliance with employment legislation and best practices

    • Total Rewards and Employee Wellness

  • In partnership with Chief People and Inclusion Officer, develop and maintain a competitive and equitable total…
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