Human Resources Business Partner; HRBP

Job Title: Human Resources Business Partner (HRBP)

Department: Human Resources

Reports To: Director, Human Resources Business Partners

FLSA Status: Exempt

Pay Rate: 65,000 - 75,000 Yearly Salary

Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with employment barriers to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work.

The HRBP serves as a strategic and hands-on partner to assigned districts and departments within Goodwill Houston, providing expert-level support in human resources functions including employee relations, talent acquisition, onboarding, training, safety, and compliance. The role is responsible for executing HR strategies that align with organizational objectives, fostering a positive, inclusive, and compliant workplace culture. This position serves as a trusted strategic advisor to district leaders aligning business need to workforce & succession planning, leadership development, and operational excellence.

• Build strategic partnerships with district leadership to align people strategies with business goals.
• Partner with HR Compliance when needed to investigate and resolve workplace issues.
• Monitor key people metrics to provide strategic leadership support regarding turnover, retention, engagement, corrective action, and development.
• Provides guidance, coaching, and consultation regarding leading people and organizational management practices to develop store/center leaders.
• Provides input to HR COEs regarding specific functional strategies, programs, and practices to ensure that they meet business needs. Serves as an advocate for business leaders and managers.
• Uses organizational data (e.g., surveys, workforce analysis, HR compliance reporting, etc.) to proactively identify and react to key talent/employee engagement challenges and opportunities in the business.
• Partners with leaders and HR Centers of Expertise (COEs) to create, select, implement, support solutions such as, team or individual assessments, manager assimilations, team building events, coaching, customized training, or other appropriate actions.
• Support communication rollouts of policy updates, compliance training, and ne HR systems.

• Collaborate with Talent Development and Operations teams to align training efforts with employee and operational needs.
• Facilitates leadership development and succession planning initiatives with designated District Manager and store managers.
• Advise on the development and execution of comprehensive orientation programs for new hires across all assigned districts.
• Participate in onboarding to ensure the program reinforces the district’s performance expectations.
• Encourage associates and people leaders to embrace new philosophies, technologies, and company initiatives.

• Partners with Store Managers and Hiring Teams to lead effective recruitment and selection strategies.
• Trains managers on structured interviewing techniques and compliance in hiring practices.
• Oversee recruiting efforts for key roles and support proactive talent pipeline development.
• Supports all aspects of HR during new site openings or relocations. In partnership with other senior HR leaders, provide human capital consultation regarding team, department, or more significant business/operational restructuring.

• Collaborate with Health & Safety and Risk Management to ensure proper reporting and follow-up is completed on workplace incidents.
• Supports audits, incident reviews, and corrective actions to reduce risk and maintain workplace safety standards.

• Maintains strict confidentiality in all matters.
• Demonstrates professionalism, adaptability, and teamwork.
• Assist employees with HR-related inquiries and benefits support.
• Adheres to GWH policies safety protocols, and guiding principles.

• Bachelor’s Degree in HR or a related field is required.
• Minimum of 7 years of HR experience is preferred.
• Excellent computer skills and proficiency in Microsoft Offices products.
• Experience with HR Systems is preferred.
• Ability to communicate and interact well with a variety of personality types.
• Excellent communication, decision-making and problem-solving skills.
• Strong collaborative and presentation skills.
• Ability to lift, push, pull, up to, 25 lbs.
• Able to spend most working hours at a computer.

• Safety
• Retention ≥ the industry standard
• On time district training completion percentage at or above 95%.