Bell Attendant; Part Time

Bell Attendant (Part Time)

Hyatt Vancouver Downtown Alberni is seeking a dedicated, passionate, and customer service-oriented Bell Attendant to join our team on a part‑time basis.

• Discounted lodging accommodations at Hyatt worldwide
• Discounted transit passes
• Wellbeing programs
• Recognition programs
• Tuition reimbursement
• Excellent training and professional development

• Greet guests upon arrival at hotel driveway and assist guests with carrying luggage during arrival and departure.
• Safely and promptly deliver luggage to and pick up luggage from guest rooms.
• Tag and place guest luggage in storage at guest request.
• Retrieve luggage for guests from storage.
• Explain and promote hotel facilities, outlets, guest room features and services to guests and provide information regarding local attractions and activities.
• Assist guests with transportation by getting taxis or arranging car services.
• Open car and taxi doors for guests.
• Park and retrieve cars from valet parking.
• Communicate all guest valet information to Guest Hospitality Ambassadors.
• Occasionally run errands for guests and deliver items to guest rooms.
• Attend to any special requests from guests in a timely fashion.
• Respond appropriately to guest complaints.
• Inform management of major problems, complaints, disturbances or dissatisfied guests.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Prepare and deliver In‑Room Dining orders if on overnight shifts.
• Maintain a courteous and professional demeanor at all times.
• Provide assistance to contractors and visitors to residential units.
• Ensure compliance to all hotel policies, standards and core practices.
• Ensure safety and security measures are taken and are in accordance with hotel standards.
• Undertake other ad hoc related responsibilities, as required.

Hourly wage: $24.27.

Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

• Strong customer service skills required.
• Excellent written and verbal communication.
• Previous experience in a similar capacity within another luxury or upscale hotel brand is an asset.
• Previous experience with computer systems such as Micros, ALICE, Microsoft Office, Opera management system is preferred.
• Possession of BC Class 5 Driver’s License, Food Safe Level 1 and Serving It Right certifications is required.
• Ability to work independently without supervision and a variety of shifts including mornings, evenings, overnights, weekends & holidays.

• Entry level

• Part‑time

• Management and Manufacturing

• Hospitality

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, we are ready for you.