Housekeeping Supervisor

Job Description

Posted Wednesday, January 7, 2026 at 4:00 AM

Proud to be 100% Canadian‑owned, Northland Properties is recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well‑known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest‑growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Join our team and enjoy the many benefits of working for Canada’s fastest‑growing, privately‑owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The Housekeeping Supervisor, in the absence of the Executive Housekeeper, will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public rooms in the hotel. This role will report directly to the Executive Housekeeper and requires leadership, problem‑solving, and decisiveness. Their job duties are critical for effective hotel management, as cleanliness is a highest priority in the hospitality industry.

• Fast‑paced environment: work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, bending, crouching, kneeling for extended periods.
• Superior time‑management and organizational skills.
• Strong interpersonal skills with an emphasis on leadership ability.
• Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team.
• Knowledge of computers including MS Word, Excel and Internet.
• Knowledge of health and safety standards.
• Minimum 3 years housekeeping experience.
• Knowledge of laundry operations.

• In the absence of the Housekeeping Manager, responsible for the day‑to‑day operation of the Housekeeping Department.
• Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service.
• Conduct guest room and public area inspections.
• When required, and in the absence of adequate staffing levels, clean rooms.
• Schedule Room Attendants, Public Area cleaners and Laundry staff when absent the HM and HS.
• Perform closing supervisory duties in the absence of the HM and HS.
• Maintain proper lost and found procedures.
• Ensure Sandman Hotels, Inns & Suites policies and procedures are followed.

• Excellent customer relations.
• Must have time‑management skills.
• Adaptable to change and able to handle multiple priorities under pressure.
• Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

• Rewards & Recognition
• Discounted hotel stays for team members and family & friends rates too!
• 25% discount at our restaurants for up to 6 people
• Discounted passes/lift tickets at Grouse Mountain and Revelstoke Mountain Resort
• Ongoing employee events, incentives & recognition
• Growth opportunities – career advancement starts from within
• Dedicated training program
• Employee Assistance Program (EAP) – free mental health support, legal & financial counselling
• Refer a friend or family and earn money!
• Group life insurance, extended health, dental, vision care
• Complimentary stays
• RRSP matching
• Milestone rewards
• Tuition credit program

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person.

We thank all…