EP Mapping Clinical Specialist III; Western

EP Mapping Clinical Specialist III (Western Canada)

Work mode:
Field Based

Onsite Location(s):
Vancouver, BC, CA

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

This is an exciting time to join our Cardiology team as we launch new and innovative products to the Electrophysiology (EP) market—one of the fastest-growing areas in med tech. Boston Scientific has an array of products and therapies to treat patients with atrial fibrillation (AFib) including Radio frequency and our Pulsed Field ablation therapy, FARAPULSE. Currently, we offer technologies such as 3D Mapping and Navigation systems, Radio frequency Ablation catheters, Diagnostic Catheters, EP recording systems, and Intracardiac Access Sheaths for diagnosing and treating heart rhythm disorders.

The EP Mapping Clinical Specialist III will provide expert clinical product and technical assistance and training to physicians, EP Lab Staff, and sales representatives on the effective and safe use of the Boston Scientific Mapping System and FARAPULSE Pulsed Field Ablation System during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.

• Maintain advanced clinical knowledge of EP diagnostic and ablation technologies, EP mapping and recording systems.
• Attend procedures in cardiac CV/EP labs of hospital accounts for clinical support and development efforts of BSC AF Solutions products including Boston Scientific mapping system.
• Educate customers on the merits and proper clinical usage of AF Solutions products by creating and delivering presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals).
• Meet with existing and potential customers (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate and train them on how company products can help them to achieve their goals. Weekly travel is part of this role.
• Develop relationships with hospital personnel at all levels including staff, physicians, and administrators (e.g., through casual conversation, meetings, participation in creating conferences) to make new contacts in other departments within hospital and to identify key decision makers to facilitate future sales.
• Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Demonstrate effective change leadership and build strategic partnerships to better the area/organization by leveraging relationships with peers, management and across AF Solutions organization (Marketing, Training, and Strategic Planning).
• Implement and monitor strategies outlined by the quarterly plan of action for the area.
• Coordinate territory and other BSC sales management and representatives’ efforts to build strategic partnerships that will further area and organizational and business objectives.
• Develop relationships with key referring physicians, external fellows, NEPIs, and other key physicians to promote market development and growth.
• Train on and maintain knowledge of clinical trial protocols, Clinical Department standard operating procedures, and compliance toward the regulations of worldwide regulatory bodies.
• Assist in managing clinical trial activity within the assigned territory.
• Educate clinical investigators on clinical trial protocols, clinical process, and investigational products and features.
• Provide timely updates on the outcomes of implant &…