Medical Office Assistant - Reporting & Transcription

Medical Office Assistant – Reporting & Transcription Department:
Operations

Reports To:

Administration Team Manager

Location:

Vancouver Clinic/Hybrid

Work Schedule:

Monday – Friday

7.5 hours per day / 37.5 hours per week

Supporting the Vision, Values, Purpose and Commitment of Olive Fertility Centre:

Reporting to the Administration Team Manager, the Medical Office Assistant – Reporting & Transcription is pivotal to the organization to ensure concise communication to external medical partners.

• Prepare obstetrical ultrasound reports for the Vancouver, Surrey & Victoria clinics.
• Medical transcription duties. Proof reading and editing consultation and follow-up letters.
• Ensure all letters are grammatically correct, clinically accurate, and formatted according to clinic and regulatory standards.
• Handle medical letters efficiently; fax letters out to referring physicians/general practitioners (GP) & upload letters into the appropriate Olive files.
• Manage the distribution of finalized correspondence to referring physicians and other healthcare offices in a timely manner.
• Maintain patient confidentiality and adhere to all PHIPA and privacy regulations.
• Communicate with physicians and clinical staff to clarify dictation or resolve discrepancies.
• Track and organize outgoing correspondence to ensure all documentation is completed and filed appropriately in the EMR system.
• Support continuous improvement of transcription processes through feedback and quality control monitoring.
• Other administrative duties as required.

• Medical Office Assistant Certificate.
• Minimum of two (2) years related experience.
• Previous medical transcription experience is an asset.
• Previous medical office experience is an asset.

• Proficient in medical terminology.
• Ability to type 60+ words per minute with immaculate accuracy.
• Positive, friendly, and professional demeanour.
• Exceptional communication skills, with a particularly strong grasp of English language and grammar.
• Demonstrated ability to prioritize & multi-task.
• Proficient with computers and applicable software applications, including EMRs and MS Office.
• Willing and able to learn new programs and systems.
• Strong work ethic.
• Demonstrated ability to work independently and as a member of a multi-disciplinary team.
• Physical ability to carry out the duties of the position.

Full-time, Permanent

From $24.50 per hour

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Wellness program

• Vancouver, BC V5Z 3X7: reliably commute or plan to relocate before starting work (required)

• Medical Transcription: 1 year (preferred)
• Medical Office or related: 2 years (preferred)

• Medical Office Assistant Certificate? (preferred)

Hybrid remote in Vancouver, BC V5Z 3X7