Private Banker

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Develops, manages, retains and grows profitable banking relationships with high-net-worth clients and prospects. Assists in the design, development and delivery of solutions that meet the client’s complex balance sheet management needs while providing expert service and highly personalized interaction. Develops and executes a business plan to profitably grow overall banking revenue while maintaining adherence to the Bank’s risk tolerance. Works collaboratively in the branch and regional teams to identify and make referrals.

Makes credit decisions/recommendations in accordance with sound credit-granting principles and in compliance with Bank policy & procedures.

• Manages the retention and expansion of client relationships through a contact strategy and an ongoing review of the client’s banking needs.
• Coordinates client relationship management with the lead relationship manager for the assigned portfolio.
• Applies relationship management principles and techniques to an assigned portfolio of clients providing a value-added client experience.
• Acts as a secondary member of a client deal team in the facilitation of the desired client experience and to achieve business goals.
• Maintains knowledge and understanding of financial planning principles, incorporating this into planning strategies to help clients.
• Builds effective relationships with internal/external stakeholders and ensures alignment between stakeholders.
• Breaks down strategic problems, analyzes data and information to provide insights and recommendations.
• Monitors and tracks performance and addresses any issues; ensures high quality of information obtained to support decisions.
• Contributes to the portfolio’s profitability through expense control and profitable pricing practices for products and services; negotiates appropriate pricing where required.
• Provides integrated and customized advice, helping clients achieve their financial and personal goals using a consultative approach.
• Applies financial planning skills and concepts against each client’s personal and financial situation.
• Acts as an ambassador to enhance BMO’s reputation in the market.
• Adheres to all policies and procedures, guidelines, legal and ethical requirements and regulations including conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy, and disclosure of outside business activities.
• Maintains up-to-date knowledge of all banking products, processes, and relevant regulatory and technology requirements.
• Ensures lending and non-lending decisions and prospecting activities are adequately documented; responds to questions and resolves issues raised through audits, quality checks and reviews.
• Manages risk and minimizes losses through monitoring and control reports, ensuring verifications are completed in accordance with guidelines.
• Documents and follows up on any discrepancies to procedures or operational risks and escalates per guidelines.
• Performs sales and service support activities to meet client needs and maintain overall service levels.
• Develops rapport and instills confidence with the client to develop credibility and earn their trust.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules; works independently on a range of complex tasks, including unique situations.

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled.
• Credit qualifications and knowledge according to the standards established within the credit qualification process, policies, and procedures.
• Basic knowledge of Personal and Commercial credit and non-credit products.
• Working sales and client service skills; working business development skills with a successful track record.
• In-depth relationship management skills.
• Able to work independently,…