Senior Trust Officer​/Trust Officer

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As a Trust Officer or Senior Trust Officer with RBC Royal Trust, you will play an integral role as part of a high‑performing regional teamuploaded. You’ll be responsible for managing a book of Estates, Trusts, and POA accounts that may vary in complexity. You will create an exceptional client experience by providing superior client service through efficient, accurate and timely administration of a portfolio of accounts.

This includes making day‑to‑day decisions, assessing risk and adhering to policies and procedures.

You will meet client needs and business unit objectives and enhance customer loyalty while leveraging the full RBC Financial Group capabilities to ensure efficient administration of the Estate and Trust Services business.

For more information, visit https://royal

• Build and maintain relationships with clients, beneficiaries and co‑trustees and ensure effective administration of your account book.
• Create an exceptional client experience by providing superior service and comprehensive fiduciary solutions that meet client needs/goals.
• Ensure client strategic objectives are known, reviewed and a documented client action plan is set up customized to the client’s unique situation.
• Identify any referral opportunities to appropriate professionals across the RBC network.
• Develop and maintain strong working relationships within Royal Trust Services and with RBC partners, while demonstrating the ability to balance the needs of the client, employee and shareholder.
• Proactively maintain timely written, verbal and electronic communication with clients and key internal partners and contacts.
• Ensure the process for new business is efficient and seamless for the client and the client’s professional advisor.
• Demonstrate a commitment to taking ownership and accountability for efficient client problem anmeldung.
• Be the representative of the client portfolio and responsible for overall client relationship management.
• Maintain awareness of opportunities to detect areas of operational risk or potential losses. Recommend and implement action plans to address and correct those issues identified.
• Assist in ensuring employees within the team can achieve their potential through effective coaching, mentoring, communication and training & development activities to meet client needs. Be part of a mentorship program to help employees discover and develop their career paths.

• A minimum of 3–5 years in a similar role.
• Successful completion of the Canadian Securities Course.
• University degree or equivalent.
• Extensive knowledge and ability to communicate with clients about general investment, estate, financial, trust, taxation issues including economic conditions.

• Trust and Estate Practitioner (TEP) or Personal Financial Planner (PFP) designation or working towards it.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of jobλία opportunities across business and geographies.

The expected salary range for this particular position is $65,000 – $90,000 depending on your experience, skills, and registration status, market conditions and business needs. You have the potential to earn more through RBC’s robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

• Drives RBC’s high‑performance culture.
• Enables collective achievement of our strategic goals.
• Generates sustainable shareholder returns and above‑market shareholder value.

• Communication
• Customer Service Management
• Decisi…