CREDIT and Collections Analyst
Job in
Vancouver, BC, Canada
Listed on 2026-01-11
Listing for:
Summit Search Group
Full Time
position Listed on 2026-01-11
Job specializations:
-
Finance & Banking
Accounts Receivable/ Collections, Financial Analyst -
Accounting
Accounts Receivable/ Collections, Financial Analyst
Job Description & How to Apply Below
The Credit and Collections Analyst plays a crucial role in maintaining the company’s cash flow by managing and overseeing a portfolio of accounts receivable. This position is responsible for ensuring timely collection of payments and resolving any related issues, contributing directly to the financial health of the organization.
Key ResponsibilitiesManage a portfolio of 800+ accounts, ensuring timely and accurate collections.
Actively monitor delinquent accounts, using positive communication (phone and email) to resolve outstanding balances.
Evaluate and make decisions on orders on credit hold, ensuring proper release or further action.
Assess both new and existing accounts for appropriate credit limits based on company policies.
Process incoming payments, including cheques, EFT, wire transfers, and credit card transactions.
Work closely with internal and external sales representatives regarding account statuses, including holds and credit decisions.
Investigate and resolve billing issues, including misapplied payments and discrepancies.
Provide backup support for other portfolios as needed (e.g., during vacations or absences).
Perform other related tasks as required to support the team.
Minimum 5 years of experience in a high-volume credit and collections environment.
University or College Diploma, preferably in Business or Accounting.
- Strong organizational skills with the ability to adapt to changing priorities.
- Basic proficiency in Microsoft Office, especially Excel.
- Diplomatic, negotiation, and conflict resolution skills to handle delinquent accounts and late payments.
- Exceptional attention to detail and accuracy.
- Strong work ethic and positive team attitude.
- Effective verbal and written communication skills.
- Ability to work well independently and within a team.
Office environment, utilizing telephone, desktop computer, and office equipment (fax, printer, scanner).
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