Program Advisor

Staff - Non Union### ##
** Job Category
** M&P - AAPS##
** Job Profile
** AAPS Salaried - Student Management, Level A### ##
** Job Title
** Program Advisor### ##
** Department
* * Administration | School of Social Work### ##
** Compensation Range**$5,365.42 - $7,709.92 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.###

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** Posting End Date
** March 2, 2026
*
* Note:

** Applications will be accepted until 11:59 PM on the Posting End Date.
** Job End Date
** Ongoing At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students.

Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
** Job Description Summary
** This position is responsible for managing student services and supporting School wide student advising for all the undergraduate, graduate and doctoral programs within the School of Social Work (4 programs including: BSW, MSW, PhD, and Indigenous Initiatives).

** Organizational Status
** Reports to the Administrator with guidance from the Director; works with the Program Chairs; advises students; coordinates admissions, sits on the undergraduate and graduate curriculum and field education committees; develops advising office policy. This position interacts and communicates with faculty members, students, staff and the general public, and other academic and administrative units on campus as well as external agencies as required.

** Work Performed
*
* A. Admissions
- Responsible for managing and evaluating the organization and operations of Admissions, researching, developing and implementing new processes and procedures where necessary
- Advises on current admission requirements and keeps apprised of changing policies
- Analyzes admission criteria, assesses and authorizes admission eligibility, applying University and School policies regarding assessment of admissibility for programs
- Interacts as required with the Registrar s Office and other UBC student services offices in order to process admissions
- Advises applicants of unfavorable decisions and provides routine counselling on alternative academic opportunities      

B.
Student Services
- Provides timely and accurate academic & program advising to prospective and current undergraduate and graduate students, staff, departments and faculty based on assessment of policies and procedures specific to individual programs.
- Responsible for managing the development, organization, evaluation and operations of student services and advising, making strategic recommendations for areas of improvement and growth in student advising services
- Manages undergraduate (BSW) student course selection, programs of study, changes in registration and requests for academic concession based on medical, emotional or other problems
- Evaluates students academic performance, reviews students standing and recommends student promotion for BSW
- Investigates and resolves complex student program issues, investigates and evaluates discrepancies in student records
- Manages adjudication process for BSW
- Maintains current knowledge of academic advising standards and best practice
- Plans and coordinates Fall orientation sessions for students
- Plans and coordinates workshops and seminars for students including Career Days, information sessions, educational workshops, etc.
- Student Development - develops innovative programs, policies and resources to support the diversity of the student population
- Monitors grade submissions by faculty, assists when required, ensures grades are entered on time
- Acts as initial recipient of academic appeals, refers to Director for action
- Develops and provides statistical information and reports relating to student issues      

C. Policies and Procedures
- Develops and implements practices and policies in consultation with Director, Administrator, Program Chairs and other University departments that support each individual program and the Mission of the School, especially implementation of the School’s Indigenous Strategic Plan
- Develops and maintains an Advisor Policy and Procedures Manual      

D. Awards
- Nominates and processes, in consultation with Program Chairs, students for scholarships and awards
- Investigates awards and financial support that may apply to students of the School and informs students accordingly      

E. Publications/Recruitment
- Represents and promotes the School of Social Work at career fairs, seminars, high school…