Associate Academic Advisor

Job Profile

AAPS Salaried - Student Management, Level A

Non Union

M&P - AAPS

Associate Academic Advisor

Program Support 4 | Arts Academic Advising

$5,365.42 - $7,709.92 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

March 2, 2026

Applications will be accepted until 11:59 PM on the Posting End Date.

August 31, 2026

This is a full-time, fixed term position posted for a leave replacement.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

The Associate Academic Advisor in Arts Academic Advising Services is responsible for providing advice to transactional academic services to the approximately 14,000 Indigenous, domestic, and international undergraduate students in four degree programs, four diploma programs and one certificate program.

This includes, but is not limited to, advising students on admission policies, academic planning, program and elective selections, study abroad, experiential learning opportunities, transfer credit adjudication, and graduation. The Associate Academic Advisor is responsible for providing advising services to students for all service points including in person, email, phone, web-mediated, etc. Additional responsibilities for this position include; participating in programs in support of Arts Academic Advising, such as registration information sessions for prospective and new Arts students;

participation in recruitment and retention activities in support of Faculty of Arts enrolment targets; and using information technology as it relates to the Department of Arts Academic Advising Services.

The Associate Academic Advisor reports to the Manager, Academic Advising. The incumbent works independently under the supervision of the Manager. The Associate Academic Advisor works closely within the Advising Services Support Team which includes Student Information Support staff and other Associate Academic Advisors. They interact regularly with Arts Academic Advising personnel, faculty and university members, departmental Advisors, student peer advisors, and student personnel elsewhere on campus.

They act in a supervisorial role with student peer advisors.

Arts Academic Advising builds holistic relationships with students with the end goal of furthering student development. Given the number of students we serve, we offer two streams of service: transactional and developmental. Associate Academic Advisors work primarily in the transactional realm and provide quick, thorough answers to questions on academic planning. They have responsibility for making decisions related to this information, including but not limited to adjudicating a student's graduation.

They also identify students who may benefit from developmental advising and connect them to appropriate services in the office and around campus.

Associate Academic Advisors primary advising duties are to:

• Provide advising services at a front counter, via email, phone, and in virtual environments. They may manage these spaces under the general supervision of the Manager, Academic Advising.
• Assess student academic records in order to be able to provide individual advice for students regarding academic planning, including admissions to majors and for degree completion. Associate Academic Advisors teach students to use the tools available for ongoing degree planning. They investigate and resolve any discrepancies or technical difficulties.
• Assist students with registration inquiries and course selection to ensure they meet Faculty of Arts degree requirements and selected program prerequisites requirements.
• Provide general advice about academic concession, continuation requirements, transfer credit, and re-admission to the university. They will also provide direct referrals or act as a liaison to Advisors with responsibility in these areas.
• Refer students to relevant and appropriate university resources. Associate Academic Advisors maintain current knowledge on where to direct students for questions regarding career advising, health and wellness, finances and post-graduate study options.
• Investigate and resolve inquiries from other campus units i.e., Admissions, Enrolment Services, Access and Diversity, Counselling Services and other UBC…