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Bilingual Tech Support; FR​/EN for SaaS​/IoT

Job in Vancouver, BC, Canada
Listing for: Keycafe
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 30000 - 60000 CAD Yearly CAD 30000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Tech Support (FR/EN) for SaaS/IoT
A global SaaS company is seeking a Bilingual Customer Service Representative (French/English) to provide exceptional support for its Smart Box key management system. The role involves troubleshooting technical issues and guiding customers through product features via phone, chat, and email. Ideal candidates have 2+ years of customer service experience, excellent communication skills, and a bachelor’s degree. Join a team committed to innovative solutions in a company offering career development opportunities and a supportive culture.
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