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Customer Success Mgr./ CSM

Customer Experience Lead — Banking Branch

Job in Vancouver, BC, Canada
Listing for: Scotiabank
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading financial institution in Vancouver is seeking a Senior Customer Experience Associate to be the face of our branches, ensuring exceptional service throughout the customer's journey. The ideal candidate will build strong customer relationships, solve customer needs, and promote digital banking options. This role requires a person who is customer-oriented and possesses strong technical skills. We offer a competitive compensation package, professional development opportunities, and a collaborative work environment.
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