Business Development Manager

Business Development Manager

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians. Our company continues to grow, and today we serve more than 780,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and Concentra Bank, supporting credit unions across Canada that serve more than six million members. Together we have over $138 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives.

Our customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

The Business Development Manager is responsible for developing the residential mortgage origination volume potential for assigned broker networks, delivering the Bank’s service commitment. The Manager prospects for new broker relationships and nurtures existing ones to meet targets, primarily through non face‑to‑face communications and occasional in‑person events.

• Grow Origination Volume (70%) – develop potential from brokers in assigned areas by generating new business and increasing share from existing relationships. Evaluate efficiency metrics such as funded volume % of submissions and call activity.
• Prospecting – continually source broker names; scrub and maintain the prospect list; pro‑actively cold‑contact new brokers; onboard and collect feedback; track activities and report progress.
• Business Development – conduct training and product awareness sessions; advise brokers on deal inquiries; facilitate commitments to funded status; adjust tactics near month‑end; track submissions, deal status, funded volume and pipeline.
• External & Internal Relationship Management (20%) – engage with sales and credit teams; assist credit in following up; liaise with credit teams; answer broker inquiries via email; probe, validate, and share insights on brokers and market dynamics.
• Administration and Organization (10%) – capture, document and track broker interactions; provide sales productivity reports; balance prospecting and development activities; update system rates and broker contact info; handle operational requests.

• Two years’ residential mortgage underwriting/credit experience.
• Outstanding interpersonal skills.
• Self‑directed and highly organized.
• Agile time‑management skills with ability to multi‑task.
• Valid driver’s license and clean driving record.
• College or equivalent post‑secondary degree.
• Strong written and verbal skills and presentation experience.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).

• Previous sales experience.
• Proficient knowledge of Cyberquery or similar database reporting tools.

• Competitive discretionary bonus.
• Market‑leading RRSP match programme.
• Medical, dental, vision, life and disability benefits.
• Employee Share Purchase Plan.
• Maternity/Parental top‑up while you care for your little one.
• Generous vacation policy and personal days.
• Virtual events to connect with colleagues.
• Professional development and comprehensive career pathway.
• A fulfilling opportunity to join a top Fin Tech and help create a new banking experience.

Equitable Bank is deeply committed to inclusion. We support and encourage staff to grow professionally and personally. We provide a barrier‑free recruitment process and work environment for all applicants. All candidates must successfully pass a criminal and credit background check to qualify for hire. Only leading candidates who closely match the requirements will be contacted. We can’t wait to get to know you!