GTM Operations Lead

GTM Operations Lead | Contract until February 2027

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

The Integrated Go-To-Market Team exists to Transform the Product organization. We act as an internal consultancy that works with the business to identify, conceptualize and implement process optimization opportunities allowing lululemon to deliver it’s long term strategy. We always have the guest in mind when solutioning. Team members are essential thought partners with all areas of the Company, including executive leadership, design, merchandising, supply chain, planning, marketing, region, brand, channels and more.

The GTM Operations Team sets the framework for the seasonal process, enabling the business to move from concept to market.

A day in the life:

Reporting to the Manager, GTM Operations, the GTM Operations Lead will suppprt seasonal delivery of the Go-To-Market Process. You will do this by supporting in the planning and publish of the GTM calendar, partnering with leaders across the organization to prepare and deliver against GTM milestones, analysis of seasonal KPIs and governance of the seasonal process. You support and/or lead operational continual improvement projects for the Go-To-Market process.

The Lead will be a self-starter with an entrepreneurial spirit. You are an effiective communicator who thrives on problem solving and can navigating a fast paced environment with agility.

• Lead the plan and publish of the GTM calendar, setting the framework through which teams deliver the season from concept to market
• Support and/or lead project management of active seasons, partnering with cross functional business leaders in the planning and delivery of GTM Milestones
• Analyse seasonal KPIs to support governance of the GTM process and develop recommendations to mitigate risk to seasonal delivery
• Complete root cause analysis to support recommendations for incremental improvements and operational efficiencies
• Lead complex work activities across cross-functional teams to keep work stream on track
• Support and/or lead cross-functional teams through workshops to work through business problems, identifying key decisions, cross-functional dependencies, and risks / issues
• Collaborate with other teams involved GTM Evolution initiatives
• Prepare leadership materials for respective areas and prepares business owners
• Work cross-functionally to plan agendas and prepare materials for key meetings, capturing actions and ensuring timely follow-up

Qualifications:

• Bachelor’s degree in business, engineering, or related discipline
• 3+ years work experience
• Experience in an operational role at a large apparel company or investment banking, management consulting at a $1B+ company
• Self-motivated, passionate, detail-oriented, multi-tasker extraordinaire who thrives in a fast-paced environment
• Strong analytical and analysis skills
• Strong communication skills - interpersonal, written, and verbal
• Demonstrates willingness to learn on the job - has a 'growth' mindset
• Ability to influence and partner with others - a strong team player
• Ability to work cross-functionally with different departments and at different levels within an organization

Must haves:

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness and creates the space for others to do the same.
• Leads with…