Administrative Assistant, Registration

Posted Tuesday, February 3, 2026 at 11:00 AM

Full-time, contract (five months)

Reporting to the registration supervisor, the administrative assistant completes the application and registration requirements process for applicants who wish to practise as a physician in British Columbia. Additionally, the administrative assistant may assist with triaging applications, ensuring provisional applicants have met all their requirements in order to proceed with formal application, sending templated emails and general correspondence to applicants, and helping with related duties as required.

The administrative assistant is required to answer emails, voicemail and telephone calls about registration inquiries.

Duties include but are not limited to the following:

• complete tasks related to applications or registration and licensing
  • manage incoming requests and files for application for registration
    • compile and review required documentation
    • liaise with applicants regarding additional documentation required
    • prepare files prior to registration appointment scheduling
    • review pending applications to determine if any outstanding are ready for licensure, ensuring appropriate contact is made
• answer emails, voice mails and telephone calls about registration inquiries
  • answer the registration general phone line and provide information in response to registration-related inquiries
• other related duties as required

The employee is expected to perform professionally and make proper and sound decisions. With access to a wide range of confidential information that may be governed by the Freedom of Information and Protection of Privacy Act (FIPPA), the employee must make informed decisions regarding the release of information.

Required skills and qualifications include:

• post‑secondary degree preferred or an equivalent combination of education and experience
• a background in health care or familiarity with medical language is preferred
• previous experience working in a regulatory environment preferred
• previous experience interfacing with patients or the public is an asset
• working knowledge of Microsoft Office applications including Word, Access, Outlook and Power Point
• excellent editing and proofreading skills
• excellent analytical and investigative skills
• ability to interpret, research and apply complex standards to provided information
• attention to detail and a high level of accuracy
• demonstrated high level of initiative, time management and organizational ability
• excellent communication skills, both written and verbal
• ability to organize and set work priorities
• ability to work both independently and as a team member
• ability to maintain a calm demeanor during busy or stressful times
• ability to exercise good judgment in recognizing scope of authority and protecting confidential information a must

The compensation range for this position is based on an annual salary range of $50,574 to $63,217 per year.

The College of Physicians and Surgeons of British Columbia (CPSBC) has been recognized as one of BC's top employers since 2011 and as a certified Living Wage Employer in BC since 2025. Our goal is to attract, develop and retain highly talented employees. We offer an excellent working environment including a hybrid work‑from‑home/in‑office model, opportunities for personal and professional growth, and a comprehensive benefits package.

CPSBC is committed to our ongoing journey to be a diverse, equitable and inclusive place to work. All interested applicants, regardless of age, family or marital status, physical or mental disability, race, colour, religion, place of origin, and ancestry, Indigenous identity, gender identity or expression, sex, sexual orientation political belief, socio-economic background, criminal conviction or any other characteristic protected by applicable law, are strongly encouraged to apply.

Accommodations are available upon request for candidates taking part in the recruitment and selection process.

CPSBC values the strength diversity brings to our workplace, so if you’re excited about a career at the College but your past experience doesn’t…