Assistant Manager - Adult Collections & Special Collections

Assistant Manager - Adult Collections & Special Collections

Requisition : 45736

Company: Vancouver Public Library is a place where learning, joy, community, and recreation (see also: fun) come together. This is where we introduce people to the books and information that could change their lives and where everyone is truly welcome.

We are the third largest public library system in Canada, with more than 800 staff members offering services at 21 locations across the city. We lend over 5 million items per year to our community, including books, streaming content, musical instruments, and more. Nearly 200,000 people attend our programs and events to learn, be inspired, and connect with others around important ideas.

We are looking for positive people with excellent customer service skills, who can confidently and respectfully deliver library services to our incredibly diverse communities. We are constantly evolving to meet the changing needs of the public; being adaptable and open to learning will help you as you start your career with VPL.

Does this sound like you? This innovative, inclusive, and rewarding workplace could be the next step in your career journey, so reach out to us today.

Job Summary: Reporting to the Information Services Manager, the incumbent is responsible for the Adult Collections portfolio within Information Services and daily operations of Information Services and the Special Collections Department.

The incumbent has a thorough knowledge of the practices and principles of managing public library collections, including special collections; archival records; digital records; and physical records. They have experience in preservation of local heritage resources. They bring their positive energy to overall patron experience through supervision, organization, and administration of Information Services in the library and the Special Collections Department. The incumbent will manage the Central Library Adult collections to ensure that they are accessible and meet our community’s diverse and changing needs.

The incumbent is responsible for leading and implementing the Library’s strategic goals and priorities in the unit and the community. They provide leadership to staff in contributing to the success of the Library as a whole and leading the team to patron service excellence. They demonstrate and set expectations for the performance of staff that adhere to the Library’s policies and procedures in accordance with the Library’s vision, mission and values.

The incumbent is part of the leadership team for Information Services, a department where public service is central to all operations, and works collaboratively within the team to ensure that VPL service priorities are met and delivered in a manner that supports a society that respects diversity and fosters social inclusion. Vancouver Public Library works to create services that diverse communities identify as respectful, inclusive, and accessible.

Assistant Managers in Information Services will, under the direction of the Manager, work together to support each other, create a supportive team atmosphere, and proactively ensure a service delivery model that maximizes staff effort and is responsive to public needs. This includes ensuring that our patron’s information, entertainment, and leisure needs are met at the point of need and in non-traditional ways.

The Assistant Managers work together on building a stronger presence in the community through innovation, care, and collaboration. They help Information Services staff with creating and collaborating with community partners to produce information packages and services that support patrons’ independent use of the library and staff facilitated interactions.

The incumbent will work closely with Technical Services and other functional areas such as Circulation, Programming and Learning, and Digital Services to ensure our collection and resources are relevant and responsive to our patrons needs. The incumbent also works closely with Digital Services in preserving local digital heritage and Programming and Learning to ensure that it is showcased. The incumbent works with strategic partners…