Library Circulation Assistant; Evening and Weekends

Position: Library Circulation Assistant (Evening and Weekends)
remote type:
This position is in-person at a UBC location.

Staff - Union### ##
** Job Category
** CUPE 2950## Job Profile

CUPE 2950 Salaried - Pub Svc Library Asst 2 (Gr4)### ##
** Job Title
** Library Circulation Assistant (Evening and Weekends)### ##
** Department
* * UBC Library | Music, Art & Architecture | Circulation### ##
** Compensation Range**$4,281.00 - $4,386.00 CAD Monthly### ##
** Posting End Date
** January 30, 2026
*
* Note:

** Applications will be accepted until 11:59 PM on the Posting End Date.
** Job End Date
** Ongoing
* * POSITION FUNCTION:
** Works at the Circulation Desk of the Music, Art & Architecture (MAA) Library providing basic to moderately complex circulation, information and reference services.  Participates in collections maintenance, equipment maintenance, and office administration.  Oversees the work of student assistants as it relates to stack maintenance on evenings and weekends. Works the closing and weekend shifts on a Sunday to Thursday rotation.
** WORKING RELATIONSHIPS:
** Works under the direction of the MAA Library Manager. Maintains close working relationships with staff and librarians in the MAA Library, the Chapman Learning Commons (CLC), ASRS/PARC, other UBC Library branches/units, and the public.  Assists in training and overseeing student assistants on evenings and weekends.
** DUTIES:
** 1. Acts as an initial resource person by performing duties such as providing information to patrons, responding to inquiries and complaints, and resolving disputes.
2. Assists in the resolution of moderately complex problems in the areas of circulation, reserves, stack maintenance, and reference.
3. Works at the Circulation Desk providing services including charging, discharging and renewals.  Places holds, traces, recalls, and rush cataloguing requests.  Accepts and processes cash and debit/credit payments for library products and fines.  Verifies floats and operates the cash register and debit machine.  Processes refunds.  Clears hold shelf of expired requests.
4. Answers directional, policy and general information questions regarding library holdings in person, by telephone and by email.  Explains and enforces library policies and procedures.  Interprets patron and/or circulation records.  Demonstrates how to navigate UBC Library catalogue and website.  Directs patrons to known resources to meet information needs. Locates books, journal articles, and other materials, verifies and completes bibliographic citations, and finds potential interlibrary lenders.

Refers complex questions and all fine reductions, cancellations or increases to senior library assistants.
5. Provides basic to moderately complex reference assistance to patrons at the Circulation Desk when the Reference Desk is closed. This includes: asking questions to assist in assessing user needs, directing patrons to necessary resources, demonstrating how to navigate and use the UBC Library website, and demonstrating how to search for needed information in a range of formats. Refers complex questions to appropriate librarian.
6. Monitors security gates and building alarms.  Provides assistance or access to disabled users, couriers, building operations and campus security.  Opens and closes the library.  Jointly responsible for safety and security of library occupants and facilities on evenings and weekends. Receives reports of thefts and incidents in the Library. Contacts Plant Operations to deal with Trouble Calls. Contacts Patrol and RCMP when dealing with serious patron or building security problems.
7. Responsible for ensuring timely and accurate services by retrieving and storing items in the ASRS, evenings, weekends and during exceptional circumstances.
8. Collects, sorts, shelves, shelf reads, arranges, moves and straightens stack materials.  Processes traces and searches prepared lists of materials.
9. Oversees the work of student assistants as it relates to stack maintenance on evenings and weekends.
10. Checks regularly to ensure photocopiers, public printers, and scanners in the division are in good working order. Provides assistance with printing, copying and scanning-including, assisting patrons with Pay for Print issues, problem cards, refund situations, and any questions pertaining to print, copy and scanning functions.  Performs basic maintenance and troubleshooting of photocopiers and printers.  Reports maintenance issues to service technicians or appropriate library staff.
11. Accesses online bibliographic records and using the appropriate program generates spine labels for catalogued, and, as required, uncatalogued materials.  Using techniques approved by the Preservation Office, removes old spine labels and applies new labels to materials as required.
12. Provides back up for mail room delivery as needed.
13. Performs other duties related to the qualifications and requirements of the job.
** EXERCISING JUDGEMENT/IMPACT OF DECISIONS:
** Work is monitored to ensure adherence to established work policies.  Tasks are clearly…