Journey Technician

Journey Technician

Perform service repairs to include components and other general repairs and maintenance; providing superior service and representing Altorfer's professional image.

Monday - Friday: 7:00 AM - 4:00 PM. Over time as needed. Saturday as needed.

• Ability to properly and completely fill out all service reports, inspection checklists and timecards within department guidelines.
• Complete all paperwork before moving on to next job; communicate extra time needed to complete tasks to dispatcher.
• Ability to use SIS, ET, parts and service manuals.
• Properly segment jobs and order parts accordingly.
• Return unneeded parts immediately upon job completion, complete all necessary warranty documentation and send completed follow up forms on a timely basis.
• Effectively communicate job status to customers and office personnel.
• Works in an efficient and timely manner.
• Capable of in-depth electrical, hydraulic and power train related troubleshooting using prescribed tool, guidelines and documentation.
• Maintain Altorfer supplied tooling and equipment, including personal tooling.
• Technician may be required to orchestrate special parts arrangements to ensure that downtime is reduced as much as possible.
• Perform mechanical work relating to the business of the department.
• Keep current with industry standards.
• Maintain a high level of customer satisfaction, with excellent work ethic, neat appearance and good communication skills. Take full ownership of job.
• Use safe working practices.
• Redos or excessive labor do not exceed 2% of total labor hours worked and no cases occur where the customer or company's equipment is damaged due to mechanic's neglect or abuse.

Education/Qualification/

Experience:

High School Diploma or equivalent, five years' Heavy Equipment experience. Proficient with Excel and email.

Skills/Abilities: Ability to perform high quality repairs, in an efficient fashion, and maintain a clean working environment while working in the field. Must be able to work independently. Ability to use resources for information. Demonstrates effective communication ability.

This position works the majority of time in a construction equipment shop. May work in the field or jobsites as needed. May on a continuous basis walk, bend and lift up to 100lbs. The noise level in the shop environment is moderate to high. This position also spends a portion of time in an office environment. Must be flexible to work Saturdays and overtime as needed.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.