Patient Access Manager

Overview

50/50 between Valley City, ND and Lisbon, ND

Direct Hire

The Patient Access Manager supports 15 total direct reports for 2 critical access hospitals and carries out supervisory responsibilities including staffing activities; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Assists in preparation of short and long range planning recommendations for all Registration Process areas including: pre-service and point-of-service financial clearance activities and Patient Access functions. Manages budget/cost management
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• Develop and implement action plans
  .
• Manages all operational metrics to ensure the department meets client and Company goals including, but not limited to Service Level Agreements and budgetary guidelines
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• Manages staffing activities including documentation and identification of needs
  , selection of staff
  , wage/salary activities
  , orientation and training
  . Grow/Mentor supervisors and ensure staff engagement and commitment to strategy, mission and goals.
• Enforces departmental policies
  , practices, procedures and work rules in accordance with approved hospital policies and assists in the development of new policies according to hospital and corporate guidelines.
• Consistently communicates appropriate information to staff and provides feedback to Director and CFO.
  Communicates deficits and problems to supervisor with recommended solutions for improvements
  .

• High School Diploma required, College degree preferred.
• 3+ years of Health Care Supervisory experience preferred
  .
• Extensive knowledge of relationship between Admitting, Clinical Areas, Financial Areas, and pre-service and point-of-service financial clearance activities.
• Demonstrated leadership and management abilities
• Excellent interpersonal and organizational skills
• Thorough knowledge of computer systems in Health Care Information System
• Clear understanding of Revenue Cycle Management and Regulatory Agencies required
• Strong knowledge and ability to drive operational metrics
  .

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.