Theatre Team Member

Role Summary

A Theater Team Member creates a welcoming environment for guests and delivers a high‑quality movie experience.

• Greets guests with a smile in a timely and professional manner.
• Operates Cinemark’s POS system for all transactions completed on the assigned register.
• Verifies tickets at the podium and directs guests to an auditorium.
• Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy.
• Provides pricing, movie, special event, alternative movie selections, and general theater information.
• Responds to phone calls and questions from guests in a professional and quality customer service manner.
• Conducts theater inspections to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums.
• Keeps theater property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.).
• Prepares food and properly operates cooking, warming, and popping equipment.
• Consistently wipes down and sanitizes employee and guest high‑contact areas.
• Complies with all local, state, and federal food safety laws.
• Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management.
• Assists with all opening and closing duties as assigned by management.
• Performs other work‑related duties as assigned.

• Must be at least 16 years of age.
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required.
• Availability to work flexible hours which include evenings, weekends, and holidays.
• Requires regular and consistent attendance.
• Has an energetic and friendly attitude during each shift.
• Provides excellent guest service.
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English.
• Ability to work in a team environment and independently.
• Ability to take and follow direction.
• Responds with a sense of urgency.
• Accurate cash handling and basic math skills.

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*

Cinemark is an Equal Opportunity Employer.

Pay Range: $16.50 - $18.23

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theaters are designated smoke‑free workplaces. This includes vapor, electronic, conventional, cigars, etc.