Service Technician

Service Technician

At Unlimited Technology, we are committed to our core values of Passion, Collaboration, Innovation, and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, growing rapidly and delivering cutting‑edge technology solutions to meet our customers’ evolving needs.

The Service Technician is responsible for managing all aspects of access control and IP camera products and systems installed at client sites. The Service Technician must independently install, program, troubleshoot, and maintain electronic devices, power supplies, and all network components. Effective communication with the Field Supervisor and a knowledgeable, engaging image to customers is essential.

As a self‑starter, the Service Technician makes sound decisions in the best interest of the project, the customer, and Unlimited Technology. The role requires learning UT’s device monitoring and management methodologies and working closely with subcontractors and customers.

• Install and service Access Control and IP camera systems according to engineered drawings.
• Possess programming skills associated with the UT product line.
• Program, terminate, and commission a wide range of Access Control products and platforms.
• Identify and resolve issues that negatively impact job productivity.
• Thoroughly complete all necessary paperwork relating to job tickets.
• Maintain a safe, clean working environment.
• Communicate all activity to the Project Manager or Field Supervisor in a timely manner.
• Assist Level I technicians.
• Maintain the condition and cleanliness of any company‑provided vehicle.
• Maintain a safe driving record and report any incidents or near misses to management immediately.
• Attend any required product or safety training.

• High School diploma or equivalent.
• Mastery of all Install and Service Technician responsibilities.
• 3‑5 years of field installation experience in the security environment.
• Certifications in Lenel/Software House access control.
• Preferred certifications in American Dynamics, Genetec, and Exacq.
• Experience installing door hardware such as strikes and magnetic locks.
• Experience in Audio‑Visual technology.
• Experience troubleshooting network switches.
• Ability to read and comprehend engineered drawings.
• Experience in marking up, or “red‑lining,” drawings post‑install.
• Proficiency with a computer, including MS Word and MS Excel.
• Excellent verbal and written communication skills and ability to work well with UT employees and customers.
• Strong work ethic, teamwork, and a “can‑do” attitude with a desire to provide the best service.
• Strong interpersonal and communicative skills.
• Ability to work under pressure with minimal supervision; self‑starter and quick learner.

Pay Range: $85,000 USD – $100,000 USD

• Health, dental, and vision coverage
• Life insurance
• 401(k) with company match 100% up to 3% and an additional 50% match of 2%
• Paid time off
• 11 paid holidays

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.

• Mid‑Senior level

• Full‑time

• Information Technology

• Construction, Software Development, IT Services, and IT Consulting