Educational Technology Coordinator

Overview

The Educational Technology Coordinator is responsible for supporting and enhancing the integration of technology within the educational environment of the School of Medicine. This role involves coordinating technology initiatives, providing support to staff and students, and ensuring the effective use of educational technology resources.

• Assist SOM course faculty and staff with upload, organization, and moderation of teaching content in the learning management system
• Assist in the collection, formatting, and data entry of the school of medicine curriculum schedule, mapping information, and teaching faculty information
• Publish daily lecture recordings and link to the SOM learning management system
• Provide administrative support to SOM teaching faculty in the management and organization of their exam question banks
• Assist with management of the Phase 3 grading workflow and processes in the SOM learning management system
• Troubleshoot technical issues related to SOM educational technology systems and tools
• Provide student support and proctoring for in‑person SOM high‑stakes exams and post‑exam review sessions
• Serve as a liaison between educators, students, and staff to facilitate effective communication and collaboration on SOM technology‑related projects
• Provide updates to stakeholders on the status of SOM educational technology initiatives and issues
• Assist in the creation and updating of documentation of SOM educational technology tools and processes
• Generate reports on SOM educational technology usage and issues
• Other duties as assigned

• Bachelor's degree in Educational Technology, Information Technology, Education, or a related field
• Demonstrated computer and technical literacy
• Understanding of instructional technology and best practices for its use in the classroom
• Proficiency in Microsoft Office and Adobe
• Intermediate or higher skill level with Microsoft Excel or other spreadsheet software applications
• Experience with learning management systems (e.g., Moodle, Canvas, Blackboard) and educational software (audience response systems, lecture capture, electronic exam systems, etc.)
• Excellent troubleshooting and problem‑solving skills
• Discretion and confidentiality in handling sensitive information
• Detail‑oriented, organized with a high degree of accuracy in work
• Professional demeanor and strong interpersonal skills
• Strong communication and