Virtual Nurse, Virtual Support Services

Description WHAT IT'S LIKE AT SGMC HEALTH

Purpose
. No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.

Excellence
. We strive to do the right thing the right way, are accountable in all we do, require competence of our people, and are compassionate in our service.

Team Spirit
. We encourage team effort, support personal and professional development, acknowledge individual talents and skills, and support innovation and empowerment.

Award Winning Performance
. We are committed to providing the best care possible and we are proud to be recognized locally, statewide, and nationally for the exceptional care that our staff provides.

SGMC has great benefit options, depending on the role that you are going into– including healthcare, supplementary benefits, ways to save for the future, opportunities for career advancement, and opportunities to expand your skill set. Some of these great benefit options are listed below:

• Low Healthcare Insurance Premiums
• 401(k) with employer match
• Paid Time Off (PTO)
• Employee discounts
• Company paid life insurance
• Short-Term and Long-Term Disability
• Cancer Insurance
• Accident Insurance
• Pet Insurance
• Tuition Reimbursement
• On-the-job training and skills development
• Opportunities for growth and advancement
• Employee Assistance Program

JOB LOCATION
:
Main Campus

DEPARTMENT
: VIRTUAL SUPPORT SERVICES

SCHEDULE
:
Full Time, 12 HR Evening Shift, 10:30-23:00

The Virtual Nurse will provide and coordinate exceptional patient care via video conferencing and telephone communication, ensuring compliance with legal and ethical standards. The Virtual Nurse will collaborate with an inter‑disciplinary team to perform admission intake, patient education, and discharge planning. The Virtual Nurse will perform real‑time chart reviews and audits to minimize errors and mitigate prolonged discharges to ensure positive patient care experiences.

This role will aid SGMC Health in maintaining up-to-date healthcare options for a dynamic patient population.

• Current, unencumbered RN License in State of Georgia, or compact state licensure.
• CPR required.

• Minimum of two (2) years of RN experience in an acute care hospital setting.
• Proficient in EMR technology (EPIC strongly preferred), Microsoft Office.

• Ability to work well individually and as a team leader or member.
• Demonstrated ability to assess and, adapt to new situations, think critically, manage priorities and utilize problem‑solving techniques.
• Ability to read and interpret policies, standards, and think critically evaluating patient care issues.
• Strong clinical nursing skills in assessment, planning, intervention and evaluation.
• Ability to communicate clearly with, and care for diverse population of patients/family units of all ages, a variety of cultures, and/or persons occasionally exhibiting stressed behaviors.
• Strong knowledge of HIPAA and the importance of data security.

Works primarily in hospital office setting. Substantial sitting, standing, stooping, bending, lifting (not to exceed 25 lbs.) and pushing objects. At times may be subject to high levels of stress. Requires considerable mental effort and logical thought processing.

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