Lan Technician, Information Services

WHAT IT'S LIKE AT SGMC HEALTH

Purpose:

No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.

Excellence:
We strive to do the right thing the right way, are accountable in all we do, require competence of our people, and are compassionate in our service.

Team Spirit:
We encourage team effort, support personal and professional development, acknowledge individual talents and skills, and support innovation and empowerment.

Award Winning Performance:
We are committed to providing the best care possible and we are proud to be recognized locally, statewide, and nationally for the exceptional care that our staff provides.

SGMC has great benefit options, depending on the role that you are going into – including healthcare, supplementary benefits, ways to save for the future, opportunities for career advancement, and opportunities to expand your skill set. Some of these great benefit options are listed below:

• Low Healthcare Insurance Premiums
• 401(k) with employer match
• Paid Time Off (PTO)
• Employee discounts
• Company paid life insurance
• Short-Term and Long-Term Disability
• Cancer Insurance
• Accident Insurance
• Pet Insurance
• Tuition Reimbursement
• On-the-job training and skills development
• Opportunities for growth and advancement
• Employee Assistance Program

JOB LOCATION: Main Campus

DEPARTMENT: INFORMATION SERVICES

SCHEDULE: Full Time, 8 HR Day Shift

Installs, configures, maintains, analyzes, troubleshoots, and repairs computer systems hardware, peripherals and software pertaining to a LAN. Provides telephone, email, and on-site support to end users for local and LAN-based applications, hardware and LAN issues. Ensures appropriate computer user rights are maintained according to security and systems groups.

May be directed to perform other job related duties and responsibilities, to include, but not limited to:

• Maintaining backups of all enterprise LAN application servers on tape, disk, or other mass storage.
• Administrative duties within the IT procurement process and asset management duties regarding licenses, warranties, and service agreements for the organization's hardware and software.
• Some Systems Administration duties.

• Prefer an associate's degree or its equivalent and 2-5 years of experience in the field or in a related area.
• Familiar with a variety of the field's concepts, practices, and procedures.
• Relies on experience and judgment to plan and accomplish goals.
• A certain degree of creativity and latitude is expected.
• Demonstrates growth in continuing education on latest technology as it relates to the job.
• Must be self-motivated, detailed, deadline and service-oriented individual that can accurately set priorities.
• Must possess precise written verbal communications, problem solving, organizational and technical skills.

Required to work flexible schedule in order to accommodate on-call and other responsibility including accessing system from out-of-campus to analyze/resolve system problem/halts. Required to work nights, weekends, and/or holidays on occasions during conversion of software/operating system, or installation of enhancements/hardware, or to meet deadlines. Require full range of body motion including manual and finger dexterity, eye and hand coordination. Requires standing, walking, and sitting for periods of time.

Requires corrected vision to acceptable range. Work in general office environment. No temperature extremes are evident. Work setting is frequently fast-paced and occasionally variable-paced. Requires lifting, approximately 50 pounds, transporting and installing computer equipment. Possible exposure to blood and body fluids, including infectious diseases.

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